United States Postal Service

2.5
101 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2627 S Broadway Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2627 S Broadway Ave, Tyler, TX
75701, United States

Hours

Reviews

2.5
101 reviews
5 stars
29
4 stars
8
3 stars
2
2 stars
5
1 star
57
  • EL
    Erik Lehnsherr
    5 days ago
    5.0
    This employee didn't help me today. But I over heard her name, and how well she did with customers even with a line. She did fantastic. Thank you Andrea.
  • RM
    Reed Masters
    Dec 24, 2025
    5.0
    Week ordered
  • LS
    Lynn Smith
    Dec 3, 2025
    1.0
    We have had trouble with our mail and packages for not just years but decades, it's ridiculous. Always a different carrier. We live on a very short county road, only seven houses in the neighborhood. There is a house on the farm to market road that we turn off of onto our CR. That house has the same number as ours but obviously a different road, less than a mile away. I get their mail on a regular basis and I always write - mailed to wrong address this is not FM ###, this is County Road ####. Have talked to whichever carrier was delivering that day and of course blamed on the other carriers. Have called and been to post office many times over the years but so far just a waste of my time. So, this time, been waiting on packages. Says was delivered on Nov 21st, it's now Dec 3rd and no packages. Talked to post office yesterday, told her about packages, she saw that there is a house with the same number but different road, they know about it and should be certain about delivering (all they need to do is READ the whole address, simple solution). Last night after 8 pm my husband happened to see the carrier at the mailbox with packages, he brought them in and GUESS WHAT - NOT OURS. He even asked the carrier in the dark - are you sure this is for our name and he said yes. Husband was late for work this morning because he went to post office for this crap, they said call back in a couple of days if not delivered. READ THE WHOLE DAMN NAME AND ADDRESS, not that hard.
  • AE
    Audra Emanis
    Oct 22, 2025
    1.0
    RUDE AND UNPROFESSIONAL! I don't know who the lady is that answers the phone but she needs to be FIRED! She yelled at me on the phone for asking why my package was sent back after she assured me it would be going out again the next day. I told her she didn't have to be rude about it, and she HUNG UP ON ME!!!!!
  • CA
    Carol Ann
    Aug 30, 2025
    5.0
    I had a great experience with the postal clerk. She was friendly, respectful and knowledgeable. Additionally, she helped me complete the correct form to send my letter.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.