United States Postal Service

2.4
96 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2627 S Broadway Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2627 S Broadway Ave, Tyler, TX
75701, United States

Hours

Reviews

2.4
96 reviews
5 stars
25
4 stars
8
3 stars
2
2 stars
5
1 star
56
  • AE
    Audra Emanis
    Oct 22, 2025
    1.0
    RUDE AND UNPROFESSIONAL! I don't know who the lady is that answers the phone but she needs to be FIRED! She yelled at me on the phone for asking why my package was sent back after she assured me it would be going out again the next day. I told her she didn't have to be rude about it, and she HUNG UP ON ME!!!!!
  • CA
    Carol Ann
    Aug 30, 2025
    5.0
    I had a great experience with the postal clerk. She was friendly, respectful and knowledgeable. Additionally, she helped me complete the correct form to send my letter.
  • CB
    Carl Bradley
    Jul 7, 2025
    1.0
    Very unprofessional; have lost two of my packages now. When I first asked about the problems with my packages they were rude both times and said that it has nothing to do with them. I had to file a claim on one and get my money back. Will have to do it for the second too.
  • BC
    Blake Choisnet
    May 4, 2022
    1.0
    Incredibly unhelpful. Just wanted to open a PO Box. Should be simple.
  • SC
    Sh'nesha Carter
    Aug 20, 2016
    5.0
    Very friendly staff!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.