FedEx Ship Center

3.3
211 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Tyler, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
3320 Robertson Rd, Tyler, TX
75701, United States

Hours

Reviews

3.3
211 reviews
5 stars
98
4 stars
21
3 stars
10
2 stars
5
1 star
77

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with package deliveries, including missed deliveries, packages left at incorrect addresses, and delays.

Customer Service

Feedback indicates a lack of effective customer service, with many customers expressing frustration over unhelpful representatives and difficulty reaching local support.

Speed of Service

While some customers praised the speed of service at the store, many others experienced delays in package delivery despite paying for expedited shipping.

Friendly Staff

Several reviews highlighted the friendly and helpful nature of the staff at the physical location, contrasting with the delivery service issues.

Inconsistent Experiences

Customers reported a mix of positive and negative experiences, with some praising efficiency while others faced severe delivery and service failures.
  • TW
    T WA
    Nov 11, 2025
    5.0
    Always helpful !
  • MJ
    Mariann James
    Nov 5, 2025
    1.0
    I've been waiting on a package the driver showed up at my house said the package was not on his truck and he didn't know what to tell me I've called many times to the FedEx location and it will not let me speak to customer service it just hangs up on me if I could give negative stars I would this delivery service is trash
  • VH
    Vickie Henry
    Oct 31, 2025
    5.0
    They are really speedy there. I have difficulty standing for a long time, but I was in and out of there very quickly.
  • HD
    Hunter Davis
    Oct 21, 2025
    1.0
    For three days this ship center updated my shipment saying they attempted to deliver but nobody was home or business was closed. They never came by my home, are not on my cameras, and never left a single slip or door tag. Today, they said they delivered the box without signature. They even had the audacity to upload a picture of my driveway and entire front of my house where there is clearly NO package anywhere to be seen. The item in the package is $2,000. I also had to wait over two weeks after one of FedEX employees claimed they updated my package to a SPECIFIC address in Longview to hold for pickup when I stated I am not home during delivery hours, which they provided me, and when a week passed, another employee told me that was never done. This is why people and companies such as Amazon, prefer UPS.
  • JR
    J_ Reel
    Oct 17, 2025
    5.0
    Great, speedy service and fair shipping pricing. The gentleman who helped me out was very friendly and helpful.

Frequently Asked Questions About FedEx Ship Center

What packing supplies and shipping services does FedEx Ship Center in Tyler, TX offer?

FedEx Ship Center in Tyler offers packing supplies, boxes, and shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.

What are the operating hours for FedEx Ship Center in Tyler, TX?

The FedEx Ship Center is open Monday to Friday from 8:45 AM to 6:45 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.