FedEx Office Print & Ship Center

Reviews

• JV

  José María Villavicencio

  Apr 23, 2026
  1.0
  I had a very disappointing experience at this FedEx Office inside Walmart on Kuykendahl Rd in Tomball. I needed to print 2 pages (about $0.30 total). When I arrived, the self-service printer was occupied by another customer for a long time (over 30 minutes). I waited, but it became clear it would take much longer. The employee suggested I email the document so she could print it. I agreed. However, I was then charged an additional $2.50 “full-service” fee. I politely explained that I had no access to the self-service printer due to the long wait and asked if the fee could be waived. The employee refused, stating it was “policy,” and even said she would rather shred the printed pages than waive the fee. This was not about the $2.50—it was about customer service. When self-service is unavailable, charging extra and refusing a reasonable exception shows a lack of care for customers. I hope management reviews this situation and improves how customers are treated.
• AR

  Arq Romo

  Dec 9, 2025
  3.0
  They serve you unwillingly; they could be friendlier.
• MF

  Mark Frankovitch

  Dec 4, 2025
  2.0
  Brandy, the location manager could benefit from some training. She expressed that she did not understand the meaning of the word “ domestic “. Previous receipt, commercial invoice and label printed out in English in Brandy’s hand and she could still not get the job done.This location unable to process international document parcel. Is this not FedEx’s bread and butter? Give this location a pass. Hopefully FedEx will train up the staff at this location.
• BB

  Bianca Brando

  Jul 5, 2025
  1.0
  They close at 1 PM on Saturdays for lunch, but this isn’t clearly stated in the posted schedule. It should definitely be included to avoid confusion
• BT

  Becca T

  Jul 29, 2022
  5.0
  Audrey is the best and so well-educated about all your shipping cost needs!

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