Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5200 S Colony Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised friendly and efficient service.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and failure to deliver items as promised were noted, leading to frustration among customers.
Staff Professionalism
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of assistance, which negatively impacted customer experiences.
Wait Times
Customers frequently mentioned long wait times and understaffing, contributing to a negative perception of service efficiency.
BE
B E
2 days ago
1.0
I'm the six months I've lived here, four of my packages were delayed due to people NOT doing their job.
Calling does not help either.
DS
Destinee Salazar-Evans
3 days ago
1.0
I sent a package to my in-laws’ house and it was scanned as “addressee unknown” and returned to sender without even an attempt to deliver. And on top of that, they marked it as DELIVERED on the tracking website. I have NEVER heard of a delivery driver taking it upon themselves to return a package to sender without delivering it just because they do not recognize the name! That’s ridiculous. Your job is to DELIVER the mail! The company I ordered from still believes I received the package and this has created an absolute mess to try and get them to either resend it to a new address and/or refund me for the undelivered product. This USPS is awful!
JJ
JLA
Dec 16, 2025
1.0
I don't think these guys actually deliver mail. I've been waiting on important documents for weeks!
MM
MyVisit MyView
Dec 15, 2025
5.0
Okay, my bad, I visited the post office during December. I must say, I got very lucky, only one agent working, only a couple people in line in front of me, so all went well.
The line quickly grew very long, and I heard people commenting.
Lucky me. Good experience!
YK
Yoon Kim
Dec 4, 2025
5.0
*visited 12.04.2025*
I rarely leave reviews, but I have to for an amazing employee named Song. She is incredibly friendly and always helps me so much every time I come in. I’ve never really had a positive experience at a post office before, but she handles everything quickly even when it’s busy, and she’s always super super kind.
I visit this location occasionally because it’s close to home, and I truly hope I get to see her here for a long time. Her customer service is 10000 out of 10.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5200 S Colony Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 5200 S Colony Blvd?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I access my PO Box after normal business hours at this USPS location?
Many USPS locations offer 24/7 lobby access to PO Boxes, though exact hours can vary. It's best to check directly with this location for specific lobby access hours.
Is it possible to rent a PO Box online for this USPS location?
Yes, you can search and reserve PO Boxes online securely at USPS's website and then complete the setup in person.
What nearby places can help me find or access the United States Postal Service at 5200 S Colony Blvd?
Nearby landmarks include the US Post Office and another United States Postal Service location, which can help guide you or offer additional postal services.
Are there any nearby services that complement the USPS location for package shipping?
Yes, PNP Professionals is a nearby shipping center that may provide additional shipping options and services.
What convenient services are close to the USPS that I might visit before or after mailing packages?
Close by, you can find convenience stores and gas stations such as Valero, Circle K, and Corner Store for refreshments or fuel.
Where can I find postal services in the vicinity besides the main USPS location?
There is another United States Postal Service location and a US Post Office nearby for additional postal services.