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The UPS Store

4.4
(406 reviews)

Business Details

3751 Main St, The Colony, TX
75056, United States
(972) 370-1525
https://locations.theupsstore.com/tx/the-colony/3751-main-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5168 in The Colony offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 121 & Main St Around Corner From Walmart.

Details

  • DeliveryNot available

Location

The UPS Store
3751 Main St, The Colony, TX
75056, United States

Hours

Reviews

4.4
406 reviews
5 stars
334
4 stars
6
3 stars
2
2 stars
8
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting Aayush and Don for their exceptional service.

Pricing Issues

Several reviews expressed dissatisfaction with the store's pricing, particularly the $3 charge for printing labels, which customers felt was excessive compared to other locations.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude service and long wait times, indicating inconsistency in customer experiences.

Efficiency

Customers frequently mentioned quick and efficient service, with many noting that their transactions were handled promptly.
  • DP
    Dana M Peters
    1 day ago
    5.0
    Such helpful UPS employees! Big shout out for DON who helped to make my transaction quick!!
  • SE
    Sam eb
    Feb 20, 2026
    1.0
    $3 for printing a label lol does UPS not regulate price gouging at their stores?
  • SM
    Sarah McKinley
    Feb 11, 2026
    5.0
    Okay, I've been here several times. I never have to wait long, and the staff is always very accommodating. The last few times I've been, Aayush has helped me and he is absolutely amazing! He's helped explain things and always answered my questions!! Thank you, Aayush!
  • DE
    Daniel Esquer
    Feb 4, 2026
    1.0
    Aayush was incredibly rude and put his hand in my face to point at the email to send my packing receipt. I had to ask him not to put his hand in my face. Terrible service from an Assistant Manager.
  • PH
    P@i Hiroshige
    Feb 1, 2026
    5.0
    Aayush was EXCELLENT!! Great customer service! Will come to the store again!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in The Colony?

The UPS Store in The Colony is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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