Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5168 in The Colony offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 121 & Main St Around Corner From Walmart.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
400 reviews
5 stars
330
4 stars6
3 stars2
2 stars
8
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Aayush and Don, received high praise for their friendly, helpful, and efficient service, often going above and beyond to assist customers.
Mixed Experiences
While many customers reported positive interactions, some expressed frustration with service delays and issues related to printing fees and package handling.
Store Environment
The store is generally described as clean and well-kept, contributing to a pleasant customer experience.
Pricing Concerns
Several customers were unhappy with the pricing for printing services, feeling that charges were excessive compared to other locations.
- BPBelin ParksDec 30, 20251.0Really? $71 for a 24 dollar package????? An extra $47 dollars because it has to go to Fresno? WTH! Lost another customer to sending through Amazon!
- MMMyVisit MyViewDec 20, 20255.0Parked right in the front. Walked in. No line. The staff was super friendly and accommodating. Was able to drop off my Amazon return no hassle.
- MRMonique RogersDec 16, 20251.0Arrived at the store at 4:59 to return a package to Amazon, all I needed was scan the QR code and give me a receipt! I was told come back tomorrow they were Closed! That would’ve taken one minute and done! Not everyone believes in going that extra mile for Great Customer Service!
- NLNancy LanhamDec 13, 20255.0Don assisted me with my boxes, and his attention, attitude and friendliness made my experience such a pleasant surprise. I was prepared for holiday stress, but Don turned it all around for me. Thank you Don!
- JJjustineDec 7, 20251.0I had an order being shipped to me from Ulta about a month ago now, it was handled by UPS & it was one of the dumbest things i’ve ever experienced. Some clueless driver “dropped off” my package but I still don’t have it. They marked the location dropped off at as “other” & did not leave any photos for proof of delivery. The driver seems to have zero accountability & does not know how to do their job correctly. I’ve spoken & emailed about this situation with Ulta & UPS, & they just don’t know. UPS said there would be someone “on the case”, & that someone would reach out to me, but no one has done so. I will be making sure my packages are not handled by UPS & letting my family & friends not to support UPS either. What a joke!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store in The Colony?
The UPS Store in The Colony is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
What shipping and business services does The UPS Store offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary services, shredding, faxing, computer access, and passport/photo ID services.
Can I rent a mailbox at The UPS Store in The Colony?
Yes, mailbox rental services are available at The UPS Store for all your mail and package needs.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer document shredding services?
Yes, professional document shredding services are available at The UPS Store in The Colony.
Where is The UPS Store located in relation to Walmart in The Colony?
The UPS Store is located around the corner from Walmart at the intersection of Hwy 121 and Main St, at 3751 Main St, Ste 600, The Colony, TX 75056.
What nearby dining options are available if I visit The UPS Store?
After your visit, you can grab a bite at Bagel Fresh Deli nearby, which offers bagels and deli options for a quick meal.
Are there any nearby services for shredding if I need additional support beyond The UPS Store?
Yes, Shred Nations is a nearby professional shredding service that you can visit if you require shredding services.
What nearby retail shops can I visit while at The UPS Store location?
Close to The UPS Store, you can visit Cash4Gold d/b/a BV Jewelers for jewelry and fashion accessories or shop for outdoor gear at Hazmat Holster Works.