Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1250 State Highway 34 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1250 State Highway 34 S, Terrell, TX
75160, United States
Hours
Reviews
2.1
132 reviews
5 stars
29
4 stars
5
3 stars
2
2 stars
6
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with specific mentions of a clerk named Mona being consistently disrespectful.
Delivery Issues
Many customers reported frequent misdeliveries, lost packages, and failure to deliver items, often citing lazy or careless mail carriers.
Accountability
Customers expressed frustration over lack of accountability and responsiveness from staff regarding lost or misdelivered mail.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness, particularly in passport services.
Communication Problems
Customers frequently noted difficulties in reaching the post office by phone, with many calls going unanswered.
- RPRach POct 25, 20251.0This is, by far, the worst post office I have ever had experience with. According to Informed Delivery, my vehicle title was set to be delivered 10/11/2025. After 3 business days of waiting for it to show up, I went to the PO to ask the carrier if it was mis-delivered and the female clerk that works at the post office told me she just doesn't see how that could happen. In the 3 years I have lived here, my mail and packages have often been delivered to the wrong address (I know this because they appear with the words "Wrong Address" written on them) and I have often received other people's mail, including bank statements. She took down my name, phone number, and address, and said the would have the carrier call me. I have not heard anything from the carrier, nor a response from the inquiry I submitted online. It is now 10/25/25 and my title has still not arrived. I have also told them in person that my elderly neighbor's mail is often on the ground because they carelessly toss it in her mailbox, pushing it through the closed access on the back side. (I know the back access is closed because I personally close it when I pick up her mail off the ground.) There is zero accountability or care at this office. Update: 11/10/2025 and still no title!
- TTTony TinsleyAug 26, 20251.0Terrell .. I was told my package cannot be delivered because of a animal but he can deliver me the wrong packages.. I thought you had to be smart to work for the Post office you know got to be able to count and read
- SMShawn MarshAug 19, 20251.0This is one of the worst post offices in are area. It’s like they hate their job.
- AVAugustin VillalobosJul 26, 20251.0These people will do whatever is convenient to them. They don’t care for customers just what benefits them. You’ll get no notifications. Don’t matter if your on your front yard, you’d better be sitting next to your mailbox or your not getting what you ordered. They will leave in a heartbeat.
- GGGabriela GmioJul 2, 20251.0Este es el peor servicio que puedes tener, perdieron mi pasaporte y aún así me trataron mal en la oficina y aún más por no dominar bien el inglés , cuando fui la segunda vez me mintieron diciendo que las personas lo habían regresado y al otro día me dijeron no lo habían podido recoger , todas son mentiras y un trato muy mal. La verdad que los superiores de estas personas ( y no la mánager del lugar por es igual a los trabajadores ) los de las oficinas superiores deberían de ver más las opiniones de las personas y cambiar este personal tan malo que tienen atendiendo al público y leyendo los comentarios no me ha pasado solo a mí . Si van a mandar un documento importante les recomiendo que no usen este lugar o tome todas las mayores precauciones
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service in Terrell?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at the Terrell USPS.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for the Terrell USPS?
Monday to Friday from 8:00 AM to 4:30 PM, Saturdays from 10:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person with two valid IDs and a completed application form.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this Post Office for specifics.
What nearby public transportation can help me get to the Terrell USPS?
GoldStar Transit - Terrell and STAR Transit offer transportation services to help you reach the USPS location conveniently.
Are there any local dining options near the Terrell Post Office?
Yes, Krispy Krunchy Chicken and Chiki’s Taco’s are nearby if you want to grab a quick meal before or after your visit.
What local facilities are near the USPS for community services?
Nearby are the Terrell Fire Department and Terrell City Pool, which provide emergency and recreational services respectively.
Where can I find additional USPS services online related to the Terrell Post Office?
You can visit the USPS website for this location at https://tools.usps.com/locations/details/1384460 for more information and scheduling services.