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Visit your local Post Office™ at 401 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for rudeness and unprofessional behavior.
Delivery Issues
Frequent complaints about mail and packages being lost, misdelivered, or not picked up, leading to frustration among customers.
Communication Problems
Customers report difficulty reaching the post office by phone, with a full voicemail box and unresponsive staff.
Passport Services
Some positive experiences with passport services, highlighting helpful staff, but also complaints about long wait times and miscommunication.
Overall Satisfaction
General dissatisfaction with the post office's performance, with many customers expressing a desire for better service and reliability.
TM
TrueCrime Mama
Dec 16, 2025
1.0
This is the worst USPS office I have EVER dealt with. They literally never ever answer the phone. You can’t leave voicemails because their voicemail box is always full. The one rare occurrence I did speak with someone they claimed they’d call me back and never did. This office is absolutely horrible.
SC
Sonia Cervantes
Nov 25, 2025
3.0
Mixed reviews as there are no issues the lobby interactions. And most mail delivery are without issues. However, 4 times this year since summer months to now end of November, my mail person isn't picking up outgoing mail. I place it early AM or the night before, raise the flag and then my mail isn't picked up. Last time it was 3 days before it was picked up. Supervisor at lobby says they don't open box unless they have something to deliver so if I didn't get mail for the day it's regardless if I have flag up. But I did get mail with outgoing mail in box and flag up and they still don't take it. It's like they just choose not to take it....simple letter with postage. And don't try to call the lobby, they never answer and the voice mailbox is always full.
TG
Tammy Gaona
Nov 18, 2025
5.0
Fast and helpful passport service. 👍
GD
Graeson Dunning
Oct 8, 2025
5.0
Mail person fed my cats and gave them treats
CR
Christian R.
Aug 15, 2025
5.0
USPS has been doing excellently lately all things considered. Had a package with signature required that I missed. Went to the post office and a nice lady dedicated a good bit of time helping me out. Got a call later in the day from her and the mail carrier saying they had the package, then they gave me good instructions on how I can have it delivered in the parcel box. I feel bad having hung up on you towards the end as you started speaking again! Thank you a ton for the help.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 401 N Main St, Temple, TX?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office, and do they take passport photos?
Yes, this location accepts first-time passport applications and most locations can take passport photos. Please schedule an appointment using the online scheduler.
Is an appointment required for passport services at this location?
Most passport services require an appointment booked through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 401 N Main St?
Open Monday to Friday from 8:00 AM to 4:30 PM; closed on Saturdays and Sundays.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online or apply in person with two valid forms of ID and a completed application.
When can I access my PO Box at the 401 N Main St location?
Most PO Boxes in the lobby offer 24/7 access, but exact lobby hours may vary; check with the Post Office for specifics.
Are there banks near the United States Postal Service at 401 N Main St?
Yes, Cadence Bank and BancorpSouth Bank are nearby and can be convenient options for your financial needs before or after visiting the Post Office.
What nearby places offer dining options around the Post Office?
Dominos Pizza is close by, providing a convenient spot to grab a meal after your Post Office visit.
Are there fitness or wellness centers near this USPS location?
Yes, Temple Yoga Wellness Center and Clarence Martin Gym are nearby for fitness and wellness activities.
Which nearby public services can assist with social security or government-related needs?
The Social Security Administration and Temple Municipal Court are nearby locations that offer social security and other government services.