Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 401 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
While some customers praised individual employees for their helpfulness, many reported unprofessional behavior and poor customer service overall.
Delivery Issues
Numerous complaints about packages being misdelivered, not delivered at all, or marked as delivered when they were not.
Communication Problems
Customers frequently expressed frustration with the inability to reach the post office by phone, citing full voicemail boxes and unresponsive staff.
Passport Services
Mixed reviews on passport services; some customers had positive experiences, while others faced long waits and confusion regarding appointments.
Overall Experience
Many customers described their experiences as frustrating and unprofessional, with a significant number indicating they would prefer to use alternative carriers.
TG
Tammy Gaona
Nov 18, 2025
5.0
Fast and helpful passport service. 👍
GD
Graeson Dunning
Oct 8, 2025
5.0
Mail person fed my cats and gave them treats
CR
Christian R.
Aug 15, 2025
5.0
USPS has been doing excellently lately all things considered. Had a package with signature required that I missed. Went to the post office and a nice lady dedicated a good bit of time helping me out. Got a call later in the day from her and the mail carrier saying they had the package, then they gave me good instructions on how I can have it delivered in the parcel box. I feel bad having hung up on you towards the end as you started speaking again! Thank you a ton for the help.
JG
Jason Gilbert
Aug 6, 2025
5.0
Jillie was extremely helpful. She was very knowledgeable and pleasant to interact with.
LA
luisa avila
Aug 4, 2025
5.0
Just moved into Temple and needed mailbox keys. The process was simple; walked up to the counter presented my documents (deed/lease), filled out a short form, and was given a tracking number for when my keys arrive to pick up (I came in during a Monday afternoon). Keys are expected to come in on Friday so 🤞🏽So far, this post office was quick considering they were short staffed. Thank you John!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 401 N Main St, Temple, TX?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office, and do they take passport photos?
Yes, this location accepts first-time passport applications and most locations can take passport photos. Please schedule an appointment using the online scheduler.
Is an appointment required for passport services at this location?
Most passport services require an appointment booked through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 401 N Main St?
Open Monday to Friday from 8:00 AM to 4:30 PM; closed on Saturdays and Sundays.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online or apply in person with two valid forms of ID and a completed application.
When can I access my PO Box at the 401 N Main St location?
Most PO Boxes in the lobby offer 24/7 access, but exact lobby hours may vary; check with the Post Office for specifics.
Are there banks near the United States Postal Service at 401 N Main St?
Yes, Cadence Bank and BancorpSouth Bank are nearby and can be convenient options for your financial needs before or after visiting the Post Office.
What nearby places offer dining options around the Post Office?
Dominos Pizza is close by, providing a convenient spot to grab a meal after your Post Office visit.
Are there fitness or wellness centers near this USPS location?
Yes, Temple Yoga Wellness Center and Clarence Martin Gym are nearby for fitness and wellness activities.
Which nearby public services can assist with social security or government-related needs?
The Social Security Administration and Temple Municipal Court are nearby locations that offer social security and other government services.