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United States Postal Service

2.3
(248 reviews)

Business Details

401 N Main St, Temple, TX
76501, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 N Main St, Temple, TX
76501, United States

Hours

Reviews

2.3
248 reviews
5 stars
63
4 stars
13
3 stars
9
2 stars
14
1 star
149

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and package deliveries, including misdelivered items and packages marked as delivered but not received.

Customer Service

While some employees received praise for their helpfulness, many reviews highlighted poor customer service, including rudeness and lack of assistance.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with a consistently full voicemail and no responses to inquiries.

Mixed Experiences

Some customers had positive experiences with specific services like passport applications, but these were overshadowed by widespread complaints about overall service quality.
  • HR
    Hazel Russell
    Jan 29, 2026
    5.0
    I live on Winchester Dr in Temple Tx. I want to give huge kudos and a bigger thank you to my amazing mail carrier. I still have a large , tall mound of ice coming up to my front door but, that didn't stop him from bringing a package all the way up to the door. Honestly if it were me I probably would have left it out before the ice mound. I had no idea a package was being delivered. It's a subscription package. Anyway, thank you for being such a great mail carrier. You are definitely appreciated
  • RS
    Rhiannon Sinclair
    Jan 17, 2026
    1.0
    I had a package coming to me that needed to be signed for I guess? Lady didn’t even come to my door before hitting that little button that says it couldn’t be delivered!! I work overnights and now they want me to come get my package from the office, I’m not even awake during those hours!! You guys are absolutely terrible! On top of that, my last package was delivered to a whole house! I live in an apartment, there’s an apartment number, so why would you even think it goes to a house?
  • TM
    TrueCrime Mama
    Dec 16, 2025
    1.0
    This is the worst USPS office I have EVER dealt with. They literally never ever answer the phone. You can’t leave voicemails because their voicemail box is always full. The one rare occurrence I did speak with someone they claimed they’d call me back and never did. This office is absolutely horrible.
  • SC
    Sonia Cervantes
    Nov 25, 2025
    3.0
    Mixed reviews as there are no issues the lobby interactions. And most mail delivery are without issues. However, 4 times this year since summer months to now end of November, my mail person isn't picking up outgoing mail. I place it early AM or the night before, raise the flag and then my mail isn't picked up. Last time it was 3 days before it was picked up. Supervisor at lobby says they don't open box unless they have something to deliver so if I didn't get mail for the day it's regardless if I have flag up. But I did get mail with outgoing mail in box and flag up and they still don't take it. It's like they just choose not to take it....simple letter with postage. And don't try to call the lobby, they never answer and the voice mailbox is always full.
  • TG
    Tammy Gaona
    Nov 18, 2025
    5.0
    Fast and helpful passport service. 👍

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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