Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
248 reviews
5 stars
63
4 stars
13
3 stars
9
2 stars
14
1 star
149
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package deliveries, including misdelivered items and packages marked as delivered but not received.
Customer Service
While some employees received praise for their helpfulness, many reviews highlighted poor customer service, including rudeness and lack of assistance.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with a consistently full voicemail and no responses to inquiries.
Mixed Experiences
Some customers had positive experiences with specific services like passport applications, but these were overshadowed by widespread complaints about overall service quality.
HR
Hazel Russell
Jan 29, 2026
5.0
I live on Winchester Dr in Temple Tx. I want to give huge kudos and a bigger thank you to my amazing mail carrier. I still have a large , tall mound of ice coming up to my front door but, that didn't stop him from bringing a package all the way up to the door. Honestly if it were me I probably would have left it out before the ice mound. I had no idea a package was being delivered. It's a subscription package.
Anyway, thank you for being such a great mail carrier. You are definitely appreciated
RS
Rhiannon Sinclair
Jan 17, 2026
1.0
I had a package coming to me that needed to be signed for I guess? Lady didn’t even come to my door before hitting that little button that says it couldn’t be delivered!! I work overnights and now they want me to come get my package from the office, I’m not even awake during those hours!! You guys are absolutely terrible! On top of that, my last package was delivered to a whole house! I live in an apartment, there’s an apartment number, so why would you even think it goes to a house?
TM
TrueCrime Mama
Dec 16, 2025
1.0
This is the worst USPS office I have EVER dealt with. They literally never ever answer the phone. You can’t leave voicemails because their voicemail box is always full. The one rare occurrence I did speak with someone they claimed they’d call me back and never did. This office is absolutely horrible.
SC
Sonia Cervantes
Nov 25, 2025
3.0
Mixed reviews as there are no issues the lobby interactions. And most mail delivery are without issues. However, 4 times this year since summer months to now end of November, my mail person isn't picking up outgoing mail. I place it early AM or the night before, raise the flag and then my mail isn't picked up. Last time it was 3 days before it was picked up. Supervisor at lobby says they don't open box unless they have something to deliver so if I didn't get mail for the day it's regardless if I have flag up. But I did get mail with outgoing mail in box and flag up and they still don't take it. It's like they just choose not to take it....simple letter with postage. And don't try to call the lobby, they never answer and the voice mailbox is always full.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 401 N Main St, Temple, TX?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office, and do they take passport photos?
Yes, this location accepts first-time passport applications and most locations can take passport photos. Please schedule an appointment using the online scheduler.
Is an appointment required for passport services at this location?
Most passport services require an appointment booked through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 401 N Main St?
Open Monday to Friday from 8:00 AM to 4:30 PM; closed on Saturdays and Sundays.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online or apply in person with two valid forms of ID and a completed application.
When can I access my PO Box at the 401 N Main St location?
Most PO Boxes in the lobby offer 24/7 access, but exact lobby hours may vary; check with the Post Office for specifics.
Are there banks near the United States Postal Service at 401 N Main St?
Yes, Cadence Bank and BancorpSouth Bank are nearby and can be convenient options for your financial needs before or after visiting the Post Office.
What nearby places offer dining options around the Post Office?
Dominos Pizza is close by, providing a convenient spot to grab a meal after your Post Office visit.
Are there fitness or wellness centers near this USPS location?
Yes, Temple Yoga Wellness Center and Clarence Martin Gym are nearby for fitness and wellness activities.
Which nearby public services can assist with social security or government-related needs?
The Social Security Administration and Temple Municipal Court are nearby locations that offer social security and other government services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: