United States Postal Service

Reviews

• SC

  Samantha Chacon

  Feb 18, 2026
  1.0
  I had a very disappointing experience at this post office. I paid to send an envelope by certified mail. Three weeks later, it was returned to me completely destroyed. The envelope was severely damaged, which is unacceptable considering I paid extra for certified service. When I went back to the post office to ask what happened, the employee I first spoke with was immediately rude and dismissive. Instead of offering assistance, he simply said, “Oh well, it’s damaged so they sent it back,” as if that was an acceptable explanation. I was told to wait for a supervisor. When the supervisor came out, she began explaining that “this happens,” even though I had only said that I didn’t know what happened to my package and wanted clarification. The situation escalated when she raised her voice. When I asked who she was speaking to in that tone, she responded, “This is my tone,” rather than addressing my concern professionally. The entire interaction felt dismissive and unprofessional. Customers should not be treated this way, especially when they are simply asking for answers about a paid service that was not properly handled. Very disappointing experience overall.
• AO

  Alvin O

  Feb 13, 2026
  5.0
  The location is very clean and has plenty of parking. The location was not busy when I went there - around 3 pm on a weekday. The associate, Candace, was friendly, professional and fast.
• AI

  Ale & Irfan

  Jan 30, 2026
  1.0
  At the conclusion of each transaction, there is a customer service screen where customers are invited to rate their experience. After completing my transaction, the clerk, Alisha or Alexis her name was faded, reached across the counter and selected “Great Service” on the screen before I had the opportunity to respond. In effect, she rated her own service. I then remained near the door and observed her do the same thing with the next customer she assisted. It was disappointing to witness this behavior, as well as the inaction of her coworkers who observed it and did nothing to intervene.
• HN

  H N

  Jan 27, 2026
  1.0
  I asked this guy nicely “ All I wanted to do is to drop this off, can I please get receipt! He just said to use the kiosk outside but I told him there was a line and inside here there was no line still told me to go outside and drop it off my package, so I did and waited then he comes out and starts to harass me. Avoid this guy and this place at all cost. He already has bad reviews from other people. Super rude and disrespectful. PS Your waste of taxpayers money.
• BA

  B A

  Jan 26, 2026
  5.0
  I have been here about three times and everytime, service's been good and quick. Today, I went in for a service that I expected would take about 15 minutes but it took only 6 minutes. I could tell the lady who attended to me was a little tired but she still gave me quick, professional service, hence the 5 stars. If I went by the man I saw first, whom I first inquired from, I would probably give only 3 stars because he sounded a little irritated. The place does need some face-lift.

Frequently Asked Questions About United States Postal Service