Brand Certified
United States Postal Service
1.7(482 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3130 Grants Lake Blvd, Sugar Land, TX
77479, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3130 Grants Lake Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
3130 Grants Lake Blvd, Sugar Land, TX
77479, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
482 reviews
5 stars
73
4 stars
13
3 stars6
2 stars
18
1 star
372
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unhelpful staff, with many customers feeling disrespected and frustrated by their interactions.
Efficiency
Customers frequently report long wait times and understaffing, leading to inefficient service and dissatisfaction.
Package Handling
There are multiple complaints about packages going missing or not being scanned properly, raising concerns about the handling of mail.
Facility Condition
The location is described as dirty and disorganized, contributing to a negative customer experience.
Positive Staff Experiences
A few customers noted positive interactions with specific staff members, indicating that there are exceptions to the overall negative feedback.
- DMdaniela mendezFeb 12, 20261.0Terrible service came 2 times for a passport . They told me they were unable to take me because he already saw 4 people , that’s so ridiculous Even if you have an appointment they don’t even wanna take you .really bad costumer service I don’t recommend this place !!!!!!
- XSXiaolan SFeb 6, 20265.02/6/2026 The Indian gentleman Mr Arthur is the most helpful and kind post office worker I’ve ever met. He was very patient with us when we were confused about paper work and had to go home for additional documents. He explained the process thoroughly and gave exceptional customer service, which is rare if you ever been to any post office. His kindness is greatly appreciated and made our day.
- VDVy DangFeb 3, 20261.0My packages keep getting disappeared here and I know it's not just me. I drop half my packages off and half of them go missing. It has happened multiple times and I'm not sure who is handling the packages in the back but they need to be investigated. It costed me thousands of dollars in returns and customer orders. Unless you go get it scanned in the counter, that package will never see the light of day. The employees sometimes do not want to scan your package because of the smallest slightest thing off about your package. To ensure your package makes it to it's destination, you have to stand in line and get it scanned.
- NONicole OnaFeb 2, 20265.0Passport renewal was seamless thanks to Arthur!
- LSLu Hong ShaoJan 20, 20265.0This is the friendliest USPS around here. At other USPS locations, when I go to drop off packages, it feels like I owe them money or something.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3130 Grants Lake Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations also offer passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, you generally need to schedule an appointment using the online scheduler for passport services. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and is closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office. For online reservations and availability, visit the USPS PO Box management website.
Are PO Boxes accessible after normal business hours here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Check with this Post Office for specific lobby access times.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can you mention some nearby postal services around the United States Postal Service at 3130 Grants Lake Blvd?
Nearby postal services include the Sugar Land Post Office and another U.S. Postal Service location, which can be useful if you need alternative mailing or shipping options close by.
Are there nearby places where I can enjoy recreational activities before or after visiting the Post Office?
Yes, Edward Mercer Stadium and Frankie Field are nearby sports and recreation venues, and Don Cook Natatorium offers swimming facilities.
What local amenities are near the Post Office that might help during my visit?
Nearby amenities include the First Colony Branch Library for resources and information, and Sugar Land Fire Station 4 if emergency services are needed.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website