United States Postal Service

Reviews

• AK

  Argus Kaiser

  Nov 14, 2025
  1.0
  Im glad I took time off work, booked an appointment in advance for a passport photo just to show up and be told there camera is down. You just know its got to be a goverment ran facility
• KM

  Kiley Mazdra

  Nov 3, 2025
  1.0
  Absolutely horrible. Long wait and didnt help at all when i finally got to the counter.
• AA

  Antonio y Maria Alonso

  Oct 20, 2025
  1.0
  Sadly, this was a two-part experience in one day. I was stunned by the employees’ rude, dismissive, and degrading behavior. I came in to send a package via Media Mail, honestly expecting it to be a quick and simple process—but I was terribly wrong. There were two people at the counter being “helped,” though that’s a strong word because I noticed the lack of effort right away—especially from the older female employee. She wasn’t friendly to the two customers before me, so I’m not sure why I expected my experience to be any different. This older lady could not have been worse. She treated me as if I were an ignorant child and spoke to me so harshly. With a nasty tone and exaggerated expressions, she said, “Have you never sent a letter before?” I was trying to send a package and needed her to print the label, which I was paying for, but she insisted I should already have it. Then came the tape issue. She asked me to remove a paper from the box, then told me I had to pay for tape. Okay! At that point, I was beyond frustrated. I left upset and called the bookstore I was returning the package to, explaining that I couldn’t get the label printed. They were just as confused as I was but thankfully waived the return shipping fee and sent me a prepaid label (something they typically don’t do). I printed it at the library and went back. Part 2: Here I go again, back in line with my three children in tow. I was third in line and waited about 20–25 minutes to reach the counter. My kids were waiting quietly near the cards and chairs. Here’s the kicker: I was finally being helped by a much nicer Indian gentleman with my package when, out of nowhere, I heard a loud yell—“If you touch it, you’re buying it!” I turned and saw that he was speaking to my children. My 10-year-old was simply looking at a card for me. I couldn’t believe he was talking to them that way. I immediately walked over and told him, “You do NOT speak to my children like that. If you need to address them, you speak to me. That tone is not acceptable.” By this point, I was completely overwhelmed and upset. He tried to backtrack and claim he was “only joking.” He appeared to be a supervisor, which made the situation even worse. I completed my transaction and left angry and shaken. I’m honestly embarrassed that I was this upset, but they truly pushed every one of my patience buttons. I do not recommend this post office at all.
• LI

  Lilian Ibrahim

  Oct 9, 2025
  1.0
  Waited an hour to get fingerprints taken. The Identity Services employee did a head count, then announced he’d left his charging cable at home, so he wouldn’t be able to do any work today. He advised us to “try again tomorrow” but refused to guarantee that the same thing wouldn’t happen again. The couple ahead of us had been waiting several hours longer; they suggested trying a different office, as the exact same thing had happened just two days prior, at the exact same office. To be fair, the government is currently shut down, and workers are furloughed. It’s incredibly stressful. I get it. But it’s a lot harder to feel bad for/appreciative of ya’ll when you’re practically giving a roomful of tired adults the finger.
• NA

  Neha Agrawal

  Oct 7, 2025
  1.0
  Horrible experience! I was told they don’t scan packages, so I should use the self-service kiosk. When I tried, the kiosk told me to take the package to the counter. At the counter, an older man from another country was extremely rude. He told me I couldn’t scan the package and needed to ask for help. I rang the bell and waited for a supervisor to arrive. The supervisor checked the kiosk and got the same message I had. He then took the package to the same counter, where the rude old man had earlier claimed he didn’t have a scanner. Now, because the supervisor told him to, he scanned my package without any issue. It’s such a shame that some people working there clearly don’t care about customers. I had worked hard to print my shipping label at home to save time. USPS should take action against these people. I am going to file a complaint on USPS as well.

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