Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4794 in Sugar Land offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 6 South @ Kensington Dr Next To Pei Wei, Behind Panera Bread.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
323 reviews
5 stars
239
4 stars
9
3 stars
5
2 stars
8
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees going above and beyond.
Efficiency
Many reviews highlighted the quick service and efficient handling of packages, with customers appreciating the minimal wait times.
Mixed Experiences
While most feedback was positive, there were notable complaints about inconsistent service, particularly regarding packaging requirements and some instances of rude behavior.
Cleanliness
Several customers mentioned the need for improved cleanliness, particularly regarding the store's windows.
Pricing Concerns
Some customers expressed dissatisfaction with additional charges for services like printing and packaging materials.
- MZManfred ZiegeNov 14, 20253.0There is only 1 friendly person in the store.. Most of them are rude and have little customer service attitude.
- RPRebecca PageNov 11, 20251.0I hate coming to this UPS store. In fact, if I have to give someone my money I actively avoid this store. They nickel and dime customers for every single cent, they hide fees and costs, and they have zero desire to provide any customer support. It's EXTREMELY frustrating and I find them plain rude.
- WCWendy ChangNov 10, 20255.0The staff are super nice and helpful to customers. The employees are nice to each other too.
- ZSZaki SOct 15, 20255.0Mr. Sidhart was helpful and professional, and he was multitasking very creatively in and out very quick.
- KKKatieOct 7, 20255.0The employees here are very personable and know what they're doing. It's a convenient location for me but even if it weren't I'd go out of my way to come here.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4794 in Sugar Land provide?
The UPS Store #4794 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #4794 throughout the week?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #4794 open on Sundays and holidays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays; some holidays such as Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Day (Jan 1), and others are observed as closed.
Where is The UPS Store #4794 located in Sugar Land?
It is located at 16107 Kensington Dr, Sugar Land, TX 77479, next to Pei Wei Asian Kitchen and behind Panera Bread, along Hwy 6 South at Kensington Dr.
What payment methods does The UPS Store #4794 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can customers use mailbox rental and notary services at The UPS Store #4794?
Yes, The UPS Store offers mailbox rental services as well as notary services.
Are there special offers available at The UPS Store #4794?
Yes, customers can save with special offers and coupons available through their website.
What nearby places can I visit before or after visiting The UPS Store #4794?
You can visit Pei Wei Asian Kitchen for a meal, Panera Bread for coffee or bakery items, or nearby service providers like Republic Roofing and M. Dean Electric for home improvement needs.
How might nearby businesses like Republic Roofing and M. Dean Electric be useful to customers visiting The UPS Store #4794?
Customers handling home improvement projects might visit Republic Roofing for roofing supplies or M. Dean Electric for electrical services, complementing their shipping or packing needs at The UPS Store.
Is The UPS Store #4794 active on social media where I can find updates and promotions?
Yes, they are on Facebook as The UPS Store 4794 (@TheUPSStore4794), Instagram (@theupsstore), and Twitter (@theupsstore) where you can find updates and special offers.