Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4794 in Sugar Land offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 6 South @ Kensington Dr Next To Pei Wei, Behind Panera Bread.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
336 reviews
5 stars
249
4 stars
9
3 stars
6
2 stars
9
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and going above and beyond for customers, although some reviews mention instances of rudeness.
Efficiency
Many customers appreciate the quick service and ability to handle busy times effectively, though some express frustration with long wait times.
Pricing Transparency
Several reviews highlight concerns about hidden fees and charges for services, leading to dissatisfaction among some customers.
Store Cleanliness
There are mentions of cleanliness issues, particularly regarding the windows, which some customers found unappealing.
Mixed Experiences
While many customers report positive experiences, there are notable complaints about inconsistent service and negative interactions.
- SMSarah Martinez4 days ago5.0They were open on time, helpful, and accomplished what I needed done in a timely manner.
- MJMuhammad JunaidJan 2, 20265.0“Mr. Pankaj and Ali are my favorites at this UPS Store. They are consistently professional, courteous, and extremely helpful. They go above and beyond to assist customers and make every visit smooth and efficient. Their positive attitude and excellent customer service truly reflect well on the store and its ownership. Highly recommend this location because of their outstanding service.”
- HMHouda MayaDec 30, 20251.0This location is the worst ups location,they are scammers charged me 5$ for free box that usually ups provide for their customer to return it to a sender!!!!Insane
- RWRaphael WhitlowDec 23, 20255.0The knowledge and going above and beyond to help me with understanding pricing and payment
- SSSamuel SnellingDec 23, 20255.0Despite the store being jam packed due to the holidays, everybody in there was being super nice and had great customer service. They gave my daughter, who I was holding, a lollipop, and the staff was able to quickly find my packages that I ordered from Amazon. Especially want to thank Michael for him, carrying my packages out due to me having my hands full with my daughter. Exceptional customer service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4794 in Sugar Land provide?
The UPS Store #4794 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #4794 throughout the week?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #4794 open on Sundays and holidays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays; some holidays such as Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Day (Jan 1), and others are observed as closed.
Where is The UPS Store #4794 located in Sugar Land?
It is located at 16107 Kensington Dr, Sugar Land, TX 77479, next to Pei Wei Asian Kitchen and behind Panera Bread, along Hwy 6 South at Kensington Dr.
What payment methods does The UPS Store #4794 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can customers use mailbox rental and notary services at The UPS Store #4794?
Yes, The UPS Store offers mailbox rental services as well as notary services.
Are there special offers available at The UPS Store #4794?
Yes, customers can save with special offers and coupons available through their website.
What nearby places can I visit before or after visiting The UPS Store #4794?
You can visit Pei Wei Asian Kitchen for a meal, Panera Bread for coffee or bakery items, or nearby service providers like Republic Roofing and M. Dean Electric for home improvement needs.
How might nearby businesses like Republic Roofing and M. Dean Electric be useful to customers visiting The UPS Store #4794?
Customers handling home improvement projects might visit Republic Roofing for roofing supplies or M. Dean Electric for electrical services, complementing their shipping or packing needs at The UPS Store.
Is The UPS Store #4794 active on social media where I can find updates and promotions?
Yes, they are on Facebook as The UPS Store 4794 (@TheUPSStore4794), Instagram (@theupsstore), and Twitter (@theupsstore) where you can find updates and special offers.