The UPS Store

3.6
117 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6672 in Sugar Land offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3536 Hwy 6 South, Sugar Land, TX
77478, United States

Hours

Reviews

3.6
117 reviews
5 stars
74
4 stars
2
3 stars
1
2 stars
1
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted instances of rudeness and unprofessional behavior from certain employees.

Pricing Issues

Numerous customers expressed dissatisfaction with the high prices for services, particularly for printing and packaging, often comparing them unfavorably to competitors.

Efficiency

Several reviews noted the quick and efficient service at this location, with many customers appreciating the minimal wait times.

Store Cleanliness

Customers frequently commented on the cleanliness and organization of the store, indicating a positive shopping environment.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent service while others reported significant issues, particularly with specific staff members.
  • OH
    Owais Haider
    Nov 14, 2025
    1.0
    I had a very disappointing experience at this UPS Store. They charged me $15.99 just for a cardboard box, even though I was only shipping two dresses weighing less than 2 kg. The pricing felt completely unreasonable and borderline scam-like. There was no transparency about the cost until after they rang it up, and the staff made no effort to explain why a simple shipping box was so expensive. For such a small and lightweight shipment, the charges were excessive and unjustified. I’ve shipped items many times at other locations and have never been charged this kind of inflated price. I do not recommend this location — be careful and ask for every cost before they pack anything.
  • TC
    Thanalai Chaisawat
    Sep 30, 2025
    5.0
    I visited this location today at 5.56pm. Every staff very nice talk very friendly .Special is Mr. Ummul Kiram H Kayamali so nice help me with everything I need. Thank you UPS. You have best staff over here!!!
  • IK
    Ira Key
    Sep 15, 2025
    1.0
    This was the first time here. They charged me for one page laminate, $4.32. it is unbelievable! The thickness of that is like a paper. Unbelievable!! Actually, I went to the FedEx just a few minutes down the highway 6 and I got ticker, Better quality for just $2.35 !!!!!!
  • PP
    Paul Podojil
    Jul 28, 2025
    5.0
    I’ve dropped off packages at this location on several occasions and the service is amazing In and out in literally ONE minute or less 😳😊😊
  • TR
    Tushar Rana
    Jul 23, 2025
    2.0
    Either it is this UPS store or UPS itself is looting, They don't even print return label for free. FedEx usually does this for free. I was charged $1.70 for printing a single side b/w paper. This is insane. Amazon has only UPS options for returns otherwise I would always prefer FedEx over UPS.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Sugar Land offer?

The UPS Store #6672 in Sugar Land provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store in Sugar Land?

The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.