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The UPS Store

3.7
(119 reviews)

Business Details

3536 Hwy 6 South, Sugar Land, TX
77478, United States
(281) 494-0039
https://locations.theupsstore.com/tx/sugar-land/3536-hwy-6-south

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6672 in Sugar Land offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3536 Hwy 6 South, Sugar Land, TX
77478, United States

Hours

Reviews

3.7
119 reviews
5 stars
77
4 stars
2
3 stars
1
2 stars
1
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude and unprofessional behavior.

Pricing Issues

Several customers expressed dissatisfaction with pricing, feeling that charges for services like tape and packaging were excessive and unreasonable.

Efficiency

Many reviews highlight the efficiency of service, with customers appreciating quick processing times and minimal wait.

Store Management

There are complaints regarding the management style, with some customers feeling dismissed or treated poorly by the owner and staff.

Cleanliness and Organization

Customers frequently mention that the store is clean and well-organized, contributing positively to their experience.
  • UI
    UA09 info
    Jan 12, 2026
    1.0
    They are not nice people and not trying to help just hanging there.
  • OS
    Osama Samara
    Jan 10, 2026
    5.0
    Very friendly, Excellent customer service thank you
  • NN
    Natasha
    Dec 16, 2025
    5.0
    They are always so nice & helpful at this location.
  • RD
    Rachel DiBenedetto
    Dec 3, 2025
    5.0
    When you need to do something they are there.
  • OH
    Owais Haider
    Nov 14, 2025
    1.0
    I had a very disappointing experience at this UPS Store. They charged me $15.99 just for a cardboard box, even though I was only shipping two dresses weighing less than 2 kg. The pricing felt completely unreasonable and borderline scam-like. There was no transparency about the cost until after they rang it up, and the staff made no effort to explain why a simple shipping box was so expensive. For such a small and lightweight shipment, the charges were excessive and unjustified. I’ve shipped items many times at other locations and have never been charged this kind of inflated price. I do not recommend this location — be careful and ask for every cost before they pack anything.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Sugar Land offer?

The UPS Store #6672 in Sugar Land provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store in Sugar Land?

The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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