Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2402 in Sugar Land offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 59 At Sugar Creek - Behind Chevron Gas Station.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
304 reviews
5 stars
154
4 stars
10
3 stars
6
2 stars
7
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about rude and unhelpful staff, particularly from one employee, leading to a negative perception of customer service.
Efficiency
Some customers reported quick and efficient service, especially during busy times, while others experienced delays and poor management.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, contributing positively to some customers' experiences.
Mixed Experiences
While some customers have had positive interactions and recommend the store, many others have had consistently negative experiences, indicating a lack of service consistency.
Upselling Practices
Several reviews mention aggressive upselling tactics, such as charging for tape or boxes, which frustrated customers.
- TSTina S3 days ago1.0Very rude staff with poor customer service every time.
- SCStephen Chen4 days ago1.0dont come here to ship your items, they are horrible and will keep on to ask you to purchase their boxes otherwise they will not ship it.
- TKTyranee KempOct 30, 20255.0Thank you to Mrs. Patel she was very sweet, patient and helpful. I will be coming back to this location and this location only.
- PBPurvi BenitezOct 29, 20251.0They are terrible here. Literally one lady working here was complaining that the another lady also working here was taking too long to help me. Then just stopped helping me. Do yourself a favor, go elsewhere.
- SCStormin ChuOct 21, 20254.0Store is good… it can get busy at times so go early in the morning when it is quiet and calm. Shureka is always there and most willing to help. She is the best. The place is clean and tidy plenty of mailboxes and plenty of supplies.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2402 in Sugar Land provide?
The UPS Store #2402 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours of The UPS Store #2402?
The store is open Monday through Friday from 8 AM to 7 PM, Saturday from 9 AM to 4 PM, and closed on Sundays.
Where is The UPS Store #2402 located?
It is located at 14019 SW Fwy, Suite #301, Sugar Land, TX 77478, behind the Chevron Gas Station at Hwy 59 at Sugar Creek.
Does The UPS Store #2402 offer mailbox rental services?
Yes, they provide mailbox services for all mail and packages.
What payment methods are accepted at The UPS Store #2402?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #2402 open on holidays?
The store has specific holiday hours; it is closed on some holidays like November 27, 2025, December 25, 2025, and January 1, 2026, but open with regular hours on others like November 11, 2025.
How can I contact The UPS Store #2402?
You can call them at +1 281-565-5252 or email store2402@theupsstore.com.
Are there any beauty and spa services near The UPS Store #2402?
Yes, Nawals Bio Skin and Laser, a medical spa specializing in skin care, is nearby, offering convenient beauty and spa options close to the store.
What printing-related businesses are nearby to The UPS Store #2402?
Print Source, a corporate office specializing in printing services, is located nearby, complementing the printing and shipping services of The UPS Store.
Are there any tobacco shops near The UPS Store #2402 for customers interested in cigars?
Monarca Cigars and Smoke Ring are tobacco shops located nearby where customers can browse cigar selections and lounges before or after visiting The UPS Store.