United States Postal Service

2.3
309 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4110 Bluebonnet Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4110 Bluebonnet Dr, Stafford, TX
77477, United States

Hours

Reviews

2.3
309 reviews
5 stars
88
4 stars
13
3 stars
6
2 stars
9
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor service.

Mail Handling

Numerous complaints about lost mail, delayed deliveries, and issues with package tracking, indicating significant operational problems.

Facility Issues

Customers report frequent problems with self-service kiosks and drop boxes being out of service, leading to frustration.

Passport Services

While some customers had positive experiences with passport services, others faced issues with staff not accepting required documents or being unhelpful.

Staffing and Management

Concerns about understaffing and management effectiveness, with many reviews highlighting long wait times and lack of assistance.
  • DF
    David Fauvelle
    Oct 7, 2025
    1.0
    This location frequently loses outgoing mail. When asked, you get a shoulder shrug and a suggestion to have mail sent as certified. One letter was delivered almost a year past it's postmark date.
  • RB
    Rubzy Bhimani
    Sep 26, 2025
    1.0
    Lobby says open 24 hours but the drop box is always locked after hours!!
  • EL
    Esteban Leon
    Sep 3, 2025
    1.0
    Time to prioritize USPS. Only lazy bureaucracy working there
  • YA
    Yunus Şahin
    Aug 30, 2025
    1.0
    Definitely the worst USPS branch ever. Most of the time they ship packages without tracking, and then the packages show up somewhere else a few days later. They’re also out of equipment almost every day. They literally refuse to accept packages, and other locations won’t take them either since it’s not the same ZIP code. It has been the same for the past four years. It shouldn’t be that hard to get more people and equipment. This is ridiculous!
  • JB
    J B
    Aug 18, 2025
    5.0
    Great service at the counter!! Will definitely be back!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.