Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1411 Wunsche Loop to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Package Handling
Multiple customers reported issues with lost or misdelivered packages, indicating a significant problem with package handling and delivery accuracy.
Long Wait Times
Customers frequently mentioned long wait times, often exceeding 30 minutes, leading to dissatisfaction with the efficiency of service.
Staffing Issues
Several reviews pointed out that the location is understaffed, contributing to the long lines and poor customer experience.
Mixed Experiences
While many reviews were negative, some customers did report positive interactions with specific staff members, indicating inconsistency in service quality.
TP
Tiffany Pickens
Nov 18, 2025
5.0
I had an amazing experience at this post office, thanks to Miss Sacha. I needed to place a hold on my mail so I could pick up an important package before leaving town, but my request did not go through in time and the package was already out for delivery. I was worried I would miss it and possibly miss my flight if I waited on the package.
Miss Sacha stepped in and went well above and beyond to help me. She was extremely polite, patient, and genuinely caring. She made multiple calls to find out who was handling my route and where my package was located. She even took the time to call the driver directly and asked her to drop off my package before starting the route so I could receive it in time.
Her kindness, professionalism, and willingness to do everything she could to help truly made a difference. Everyone at this location greeted me with a smile and was very polite, but Miss Sacha stood out with her dedication and positive attitude. I truly appreciate her and wish more customer service professionals were like her.
Thank you, Miss Sacha, for turning a stressful situation into a pleasant experience.
LJ
Lisa Johnson
Nov 17, 2025
1.0
I have had 2 packages returned to sender due to incomplete address within the last two weeks. Just so happens that the packages haven’t been returned to shipper, they are so called lost in transit. I have called and verified my address with the shipper and it is correct. I can’t seem to understand that now all of a sudden I can’t get the items I purchased, like expensive perfume and expensive makeup during the holiday shopping. I think something fishy is going on with USPS.
ST
SpringPam Thompson
Nov 13, 2025
5.0
I gotta say, if you have a negative experience here, you must be expecting more than the Post Office can do, or is allowed to do, or it is your attitude perhaps? Been going to this location for over 40 years from 3 different addresses and always been treated well. Do you realize no new post offices for decades while all these sub divisions have been built in the former forests of this area? No, no relatives at USPS just appreciate the massive job they do.
LL
Louise
Nov 4, 2025
5.0
Thank you Mr P for finding my package and having it delivered the same day. Nice and diligent person.
MM
Meagan's Merch
Oct 22, 2025
1.0
If I could rate this place a zero I definitely would! No type of customer service at the counter very rude I was shipping off a package which I do all the time I asked for some tape and he told me because it's not priority I can buy my own tape very ugly demeanor for clients and customers very rude. I didn't see any issue with handing me over a piece of tape. This is the post office there shouldn't be any reason why you can't give me a piece of tape for my box. Every single time I come to this location nothing but nasty attitudes very very rude to customers
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1411 Wunsche Loop?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a US passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. It's advised to complete and print your passport application form before applying.
Is an appointment needed for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
Does this location offer passport photo services and what is the cost?
Yes, passport photo services are available by appointment. The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location. For online reserving, visit the USPS website and you will receive instructions for completing your setup in person.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but exact lobby access hours may vary. Please check with your local Post Office for specific hours.
What are the business hours of this USPS location?
The location is open Monday through Friday from 8:30 AM to 4:30 PM and closed on Saturdays and Sundays.
How can nearby places help customers visiting the USPS at 1411 Wunsche Loop?
Nearby places such as Lit Slingshot Rentals can assist with transportation needs, and restaurants like JAX Burgers and Gugliani's Italian Grill offer dining options before or after your visit to the Post Office.
Can customers conveniently combine a visit to the USPS with errands at nearby stores?
Yes, customers can visit nearby shopping destinations like Walmart for general shopping or Spring Army Surplus for clothing and retail, making it convenient to run multiple errands in one trip.
Are there nearby services related to automotive needs close to the USPS location?
Yes, nearby automotive services such as Taylor Tire And Automotive and Uptown Imports offer tire repair, automotive parts, and used car sales for customers in the area.