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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1411 Wunsche Loop to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
397 reviews
5 stars
91
4 stars
12
3 stars
13
2 stars
18
1 star
263
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over mail not being delivered to the correct address.
Staffing Problems
Many reviews mention understaffing leading to long wait times and poor service, with customers often waiting excessively to be served.
Mixed Experiences
While some customers report positive experiences with specific employees, many others express dissatisfaction with the overall service quality at this location.
- JNJenny Nguyen4 days ago1.0⭐ Post Office Review – Escalation I paid $50 at the beginning of October 2025 for a mailbox lock replacement because the previous owner did not provide a key. Months later, the lock has still not been replaced. This delay is completely unacceptable. Every time I go to the post office, staff say they do not know when it will be done, showing a total lack of responsibility and follow-through. Because USPS failed to complete a paid and required service, I am forced to go to the post office every single week just to pick up my mail. This should never happen to a customer who has already paid. I have filed multiple complaints with USPS Customer Service, yet nothing has been resolved. No communication, no timeline, no accountability. This is a clear failure to provide a paid service. USPS needs to take responsibility, escalate this issue immediately, and complete the mailbox lock replacement without further delay. I should not have to chase USPS for months for something that should have been handled long ago.
- DRDerrick Adams Food ReviewsJan 5, 20265.0This place has been wonderful. I'm still holding out hope that they will one day offer counter service on Saturday mornings.
- DBDanielle BainesDec 31, 20251.0I’m a homeowner my tenant refused to turn in her mailbox key so i paid to get it rekeyed in October it’s January and they still haven’t gotten it fixed. It’s been months i called the 800 number to complain and I’ve called their direct number no one answers the phone. I hope my ex tenant didn’t take anything that was sent to me for Christmas bc months later i STILL DON’T HAVE ACCESS TO MY MAILBOX
- JLJarocha LoDec 30, 20251.0USPS, in general, has been extremely frustrating to deal with. They frequently lose or misplace our mail, and we sometimes receive it back months later—even though we have a PO Box. The situation has only gotten worse, and it’s unclear what is going wrong at this location or overall. The same issue happens at our business location, where neighboring businesses sometimes have to bring us mail that was misplaced and delivered to them. USPS, in general, is chaos. I’m not sure if the people “working” there actually care about their jobs. This is a government service, and from what I understand, they are paid well and receive good benefits, so it’s unclear what they are upset about to justify doing such a poor job.
- BBBrandon BlackburnDec 27, 20251.0USPS lost my package and I am supposed to wait on your antiquated system for a resolution. The package that was supposed to be delivered this Monday 12/22 was just deemed misplaced today. This was a Christmas gift and is now gone. The store that I purchased the item doesn’t offer shipping protection and usps doesn’t want to cover the cost of the item either. So it’s my fault for buying a Christmas present. I want a regional manager or regional vice president to contact me and rectify this. This is unacceptable and shouldn’t be put on the receiver. Own up to your mistakes..
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1411 Wunsche Loop?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a US passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. It's advised to complete and print your passport application form before applying.
Is an appointment needed for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
Does this location offer passport photo services and what is the cost?
Yes, passport photo services are available by appointment. The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location. For online reserving, visit the USPS website and you will receive instructions for completing your setup in person.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but exact lobby access hours may vary. Please check with your local Post Office for specific hours.
What are the business hours of this USPS location?
The location is open Monday through Friday from 8:30 AM to 4:30 PM and closed on Saturdays and Sundays.
How can nearby places help customers visiting the USPS at 1411 Wunsche Loop?
Nearby places such as Lit Slingshot Rentals can assist with transportation needs, and restaurants like JAX Burgers and Gugliani's Italian Grill offer dining options before or after your visit to the Post Office.
Can customers conveniently combine a visit to the USPS with errands at nearby stores?
Yes, customers can visit nearby shopping destinations like Walmart for general shopping or Spring Army Surplus for clothing and retail, making it convenient to run multiple errands in one trip.
Are there nearby services related to automotive needs close to the USPS location?
Yes, nearby automotive services such as Taylor Tire And Automotive and Uptown Imports offer tire repair, automotive parts, and used car sales for customers in the area.