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Brand Certified

United States Postal Service

2.6
(349 reviews)

Business Details

10800 Gosling Rd, Spring, TX
77381, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10800 Gosling Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
10800 Gosling Rd, Spring, TX
77381, United States

Hours

Reviews

2.6
349 reviews
5 stars
117
4 stars
20
3 stars
11
2 stars
23
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported experiencing rude and unhelpful service from staff, with multiple instances of disrespect and poor treatment.

Passport Services

Customers expressed frustration with the passport service process, citing long wait times and disorganization, especially regarding walk-in appointments.

Staff Attitude

While some customers noted friendly and helpful staff, a significant number reported negative interactions, indicating inconsistency in employee behavior.

Cleanliness and Organization

The establishment was described as clean and organized by some customers, but others highlighted issues with long lines and inefficiency.
  • CP
    Chris Parsley
    2 days ago
    1.0
    absolute utter incompetence and rudeness. USPS ruined my label (that I bought from them at their own self service kiosk), smaller lady with gold tooth basically told me to go kick rocks and asked for another $20 after the $10 I've already paid AGAIN, WEIGHED AND MEASURED BY THEIR MACHINES, was "maybe their machines were off". so in short, I properly packed my package. bought a label directly from USPS and then when they messed up they told me to pay another $20 on top of what I already paid. I provided all original receipts and tracking numbers. The package made it 95% of the way to its destination. Absolute joke of an organization. She also refused to give me her name, going so far as to hid it under her vest.
  • LV
    Luis Gerardo Blum Valenzuela
    Feb 12, 2026
    5.0
    Great service
  • NN
    Nancy Nickell
    Feb 5, 2026
    5.0
    Very friendly and helpful tellers!
  • CR
    Clint Rogers
    Jan 15, 2026
    1.0
    Avoid this place for passport renewals. They list walk ins from 8-11. They don’t tell you appoints are also scheduled at the same time. You could get there at 8am, but wait for 3 hours because they will serve appointments first. Why book appointments at the same time as walk ins? Or list it on the site. They only take 10 walk ins on Thursday.
  • HS
    Hardeep Singh
    Dec 23, 2025
    1.0
    Unprofessional and rude....worse service every time. This place is a mess. They need to look at customer feedback( 2.6 star out of 5). 0 Star.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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