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Visit your local Post Office™ at 7717 Louetta Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with specific mentions of a clerk named Naomi who was frequently described as condescending and disrespectful.
Service Efficiency
Customers reported long wait times and inadequate staffing during peak hours, leading to frustration and delays in service.
Mixed Experiences
While many customers had negative experiences, some reported positive interactions with specific staff members who provided helpful and friendly service.
Facility Issues
The post office was described as poorly maintained, with complaints about cleanliness and broken equipment affecting service.
Delivery Problems
Several customers expressed concerns about lost or misdelivered mail, indicating systemic issues with package handling.
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YUSUF
Nov 18, 2025
1.0
Today 11/18/2025 I visit 7717 post
ET
emily tran
Nov 17, 2025
5.0
I arrived around 5:40pm and was worried about a bad experience because it was near closing, but the workers today were so kind and patient with helping me send letter mail. I enjoyed my experience!
MP
Michelle Page
Oct 28, 2025
1.0
I give my honest opinion/fact on how I'm treated. In this post office, there's a blonde hair older lady who should either retire or leave , or she needs to be FIRED! Every single time I have went up there her rudness is nothing to be desired! I, however am still very polite on purpose. The Asian lady is such a sweetheart 💕 . There was a young man working there who yelled at the people standing at a closed window.... and I quote.... "WHAT ARE YOU DOING AT THAT WINDOW!!! DON'T YOU SEE THE CLOSE SIGN UP THERE?!?! GET IN LINE! When I tell you I was upset how he spoke to those people. But here's the real kicker. They are selling something that COMES FOR FREE! The CEO of the company I am with has me reporting them. It clearly states THIS IS FREE WITH PRIORITY SERVICE! There needs to be an investigation launched to see are they scamming people. Times are hard enough. Please people that work at this post office, check your attitude! You to can be replaced!
MH
Majid Hasan
Oct 20, 2025
1.0
Very disappointed with this USPS location. The front desk staff were impolite and unfriendly, making what should have been a simple visit stressful and frustrating. I hope management improves the customer service here.
AM
Allie M
Oct 8, 2025
1.0
Laziest people ever. They should put Google they close at 5 because I came 30 minutes away to pick up my mail key and they wouldnt give it to me even though there's still an hour before closing. Seriously how hard would it of been to just get my mail key. Pure laziness it's disgusting
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 7717 Louetta Rd?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications with the U.S. Department of State. Be sure to complete and print your passport application form before applying.
Do I need an appointment to use the passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services?
Yes, you can get passport photos taken, but an appointment via the online scheduler is required for first-time passport and photo services.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online at the United States Postal Service?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations, including this one, offer 24/7 access to lobby PO Boxes, but hours may vary, so check with the local Post Office for exact times.
What nearby educational services can I visit around the Post Office at 7717 Louetta Rd?
Forward Educational Services and 866Seminars.com, offering educational and test preparation services, are nearby and ideal for students and learners visiting the area.
Where can I get automotive services near this Post Office?
For car washing and auto detailing, you can visit Mister Car Wash or Bubbles Express Car Wash located close to the Post Office at 7717 Louetta Rd.
Are there restaurants near the United States Postal Service at 7717 Louetta Rd?
Yes, you can enjoy meals at nearby restaurants such as Domino's Pizza, Denny's, Anothai Cuisine, and Van's Noodle House when visiting the area.