United States Postal Service

2.0
451 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7717 Louetta Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7717 Louetta Rd, Spring, TX
77379, United States

Hours

Reviews

2.0
451 reviews
5 stars
92
4 stars
15
3 stars
9
2 stars
12
1 star
323

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific mentions of a clerk named Naomi who was frequently described as condescending and disrespectful.

Service Efficiency

Customers reported long wait times and inadequate staffing during peak hours, leading to frustration and delays in service.

Mixed Experiences

While many customers had negative experiences, some reported positive interactions with specific staff members who provided helpful and friendly service.

Facility Issues

The post office was described as poorly maintained, with complaints about cleanliness and broken equipment affecting service.

Delivery Problems

Several customers expressed concerns about lost or misdelivered mail, indicating systemic issues with package handling.
  • YY
    YUSUF
    Nov 18, 2025
    1.0
    Today 11/18/2025 I visit 7717 post
  • ET
    emily tran
    Nov 17, 2025
    5.0
    I arrived around 5:40pm and was worried about a bad experience because it was near closing, but the workers today were so kind and patient with helping me send letter mail. I enjoyed my experience!
  • MP
    Michelle Page
    Oct 28, 2025
    1.0
    I give my honest opinion/fact on how I'm treated. In this post office, there's a blonde hair older lady who should either retire or leave , or she needs to be FIRED! Every single time I have went up there her rudness is nothing to be desired! I, however am still very polite on purpose. The Asian lady is such a sweetheart 💕 . There was a young man working there who yelled at the people standing at a closed window.... and I quote.... "WHAT ARE YOU DOING AT THAT WINDOW!!! DON'T YOU SEE THE CLOSE SIGN UP THERE?!?! GET IN LINE! When I tell you I was upset how he spoke to those people. But here's the real kicker. They are selling something that COMES FOR FREE! The CEO of the company I am with has me reporting them. It clearly states THIS IS FREE WITH PRIORITY SERVICE! There needs to be an investigation launched to see are they scamming people. Times are hard enough. Please people that work at this post office, check your attitude! You to can be replaced!
  • MH
    Majid Hasan
    Oct 20, 2025
    1.0
    Very disappointed with this USPS location. The front desk staff were impolite and unfriendly, making what should have been a simple visit stressful and frustrating. I hope management improves the customer service here.
  • AM
    Allie M
    Oct 8, 2025
    1.0
    Laziest people ever. They should put Google they close at 5 because I came 30 minutes away to pick up my mail key and they wouldnt give it to me even though there's still an hour before closing. Seriously how hard would it of been to just get my mail key. Pure laziness it's disgusting

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.