Brand Certified
United States Postal Service
2.0(469 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
7717 Louetta Rd, Spring, TX
77379, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7717 Louetta Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
469 reviews
5 stars
99
4 stars
15
3 stars
9
2 stars
12
1 star
334
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is highly polarized, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.
Efficiency
Many customers experienced long wait times and inefficient service, particularly during peak hours.
Package Handling
Numerous complaints about lost or misdelivered packages, leading to frustration among customers.
Passport Services
Passport service experiences are notably negative, with reports of rude staff and poor handling of appointments.
- ANATS Nutrition6 days ago1.0We have pick up service requested. They always mark us as picked up and they never come by. LAZY!! Brandon Linch and Washington would come in when they were on that route, but new people have been assigned and they are very lazy. I have complained many many times and there is no solution. Erin in management has tried helping but the employees are just lazy. Also, when you go to the location, they talk to people like they are doing them a favor instead of treating customers well. NO MORE USPS for us. We will be shipping with Fedex and UPS. HORRIBLE!!
- RHReina HernandezFeb 25, 20261.0Horrible customer service. Dark brown blond older lady was extremely rude! They need new employees!
- DJDiana JaimeFeb 25, 20261.0This is the worst place to go! I showed up the first time to get my passport on time, but they said we needed to come in the morning when they open. The 2nd time we went when they opened but because they only had 1 person working the lady was extremely rude and said she will not help us because there is only 1 staff member in the mornings. The 3rd time the same thing happen. Why even offer walk in's if they will not help! One star is to many!
- CLCarl LetscherFeb 18, 20261.0I've waited nearly three and a half months for a key to my new business. It was ordered on November 6th, 2025. It's February 18th, 2026 and I still don't have it. Driving out of my way to pick up mail isn't good use of my time, especially when the window for picking up mail seems to be closed half the time and I'm forced to wait in line JUST TO PICK UP MAIL THAT I SHOULDN'T BE WAITING FOR.
- MZM ZFeb 4, 20261.0One star is too many. My wife and I both took time off work and brought our baby here for a 3:00 PM passport appointment. We arrived early and stood in line exactly as instructed. We were standing right there the whole time. At 3:14 PM—still technically within our appointment window—the clerk at Window refused to help us. She claimed she called our name 'four times,' which is a complete lie as we were standing quietly in line just feet away waiting for her. She was incredibly rude especially blonde older lady refused to look at the email confirmation I showed her, and turned us away. Now we have to rebook and take another day off work. If you have an appointment here, watch the staff like a hawk because they will make up excuses to mark you as a 'no-show' just to get you out of there. Unacceptable service for a government office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 7717 Louetta Rd?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications with the U.S. Department of State. Be sure to complete and print your passport application form before applying.
Do I need an appointment to use the passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services?
Yes, you can get passport photos taken, but an appointment via the online scheduler is required for first-time passport and photo services.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online at the United States Postal Service?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations, including this one, offer 24/7 access to lobby PO Boxes, but hours may vary, so check with the local Post Office for exact times.
What nearby educational services can I visit around the Post Office at 7717 Louetta Rd?
Forward Educational Services and 866Seminars.com, offering educational and test preparation services, are nearby and ideal for students and learners visiting the area.
Where can I get automotive services near this Post Office?
For car washing and auto detailing, you can visit Mister Car Wash or Bubbles Express Car Wash located close to the Post Office at 7717 Louetta Rd.
Are there restaurants near the United States Postal Service at 7717 Louetta Rd?
Yes, you can enjoy meals at nearby restaurants such as Domino's Pizza, Denny's, Anothai Cuisine, and Van's Noodle House when visiting the area.
Brand Certified Facts from United States Postal Service
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