Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9450 Pinecroft Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and poor communication.
Efficiency
Customers frequently mentioned long wait times and understaffing, leading to frustration and delays in service.
Package Handling
Numerous complaints were made about lost packages, incorrect deliveries, and poor tracking information, indicating significant issues with package management.
Facility Condition
The post office was described as run-down and in need of maintenance, contributing to a negative customer experience.
JR
Judy Reyher
2 days ago
4.0
I have found this location to be a good one. You might need to make certain to go middle of the day to avoid a big rush. The clerks are polite and friendly, but they do get quite busy with all sorts of mailing questions!
KY
Kevin Young
Jan 2, 2026
1.0
I dropped off Christmas cards personally at the counter here to mail off. All the cards were delivered ripped on the side with the money inside stolen. It’s a shame you can’t trust the post office anymore.
TC
Tamar Conner
Dec 11, 2025
1.0
If I could do 0 stars I would. They delivered my package to the wrong address. It wasn't even near my house. Then try to blame the company I ordered it from. I had to go up to the post office 4 times. They would take my information and tell me they were going to call me. They also never answer the phone there. They suck.
RB
Ricky Bubier
Dec 9, 2025
5.0
Just needed to pack and ship off a prepaid item before work , and even though the building was overflowing with people Tish noticed that I was using the wrong tape and notified me so that my package wouldn't get sent back. She was helping out as many people as she could with no sense of urgency or stress and made what I expected to be a stressful, drawn out experience into a quick and easy stop.
DB
Daniel Bearman
Dec 4, 2025
1.0
Horrible passport experience, I arrived 2 minutes late, the guy asked for my info which I had everything printed and pre pulled out. I did kit realize I needed to hand in and send in my old passport so I asked if my wife could bring it because I had my birth certificate and that’s it with me. I don’t feel comfortable sending in my body certificate to the government and getting it back via Mail.
He originally told me yes my wife could bring it then told as I was chatting with him about how I don’t feel comfortable sending in my original birth certificate he said I was offending him and being rude. I was 100% none of that it was a simple conversation. He acted like a typical government employee told me to leave and schedule another appointment wicked I did not have the correct documents. My wife was literally 5 minutes away with it and they guy said sorry we can’t help rude people.
There was absolutely zero people waiting for passports in line behind me or ahead of me. There was absolutely no reason why this gentleman couldn’t have done his job and let me wait for my wife for five minutes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9450 Pinecroft Dr?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo.
Do I need an appointment for passport services at this location?
Most locations require you to schedule an appointment online for passport services, though limited walk-in hours may be available.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office by bringing two valid forms of ID and a completed application.
Are PO Box lobbies accessible after hours?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary by location, so please check with this Post Office for specifics.
Is there a fee to get passport photos taken at this facility?
Yes, the current fee for passport photos at USPS is $15.
Which nearby places can help me find the United States Postal Service at 9450 Pinecroft Dr?
Nearby you can find Carol Hughes - Active Adult Living Specialist EXP Realty and MC Eagle Forum, which are good reference points to locate the Post Office.
What nearby health facilities are close to the United States Postal Service?
Nearby medical centers include Millennium Physicians - Respiratory & Sleep Disorders Specialists, Houston Wellness Center, and ClearChoice Dental Implant Center, which you might visit before or after your postal errands.
Are there any nearby event or real estate services near this Post Office?
Yes, The Ordered Step Event Co. offers event planning services, and Sheryl Vecchio Real Estate provides real estate services close by, useful for local residents and visitors.