Brand Certified
United States Postal Service
2.1(342 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9450 Pinecroft Dr, Spring, TX
77380, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9450 Pinecroft Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
342 reviews
5 stars
74
4 stars
18
3 stars
11
2 stars
16
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Delivery Issues
Numerous complaints about lost packages, misdelivered items, and poor handling of mail.
Long Wait Times
Many customers reported excessively long wait times and inefficient service during visits.
Passport Services
Significant dissatisfaction with passport application processes, including misinformation and unhelpful staff.
Facility Conditions
The location is described as run-down and in need of maintenance, contributing to a negative customer experience.
- XLXimena LintonFeb 26, 20265.0I went into this USPS yesterday to ship some international packages and post invites, the gentleman that greeted me was so kind and helpful then the lady Shy or Shay I don’t remeber exactly she was SO helpful and nice. Best experience I’ve ever had at any post office!
- ARAlexandria RobertsFeb 21, 20265.0I know typically the post office gets a bad reputation, but this location is great! Mainly because of an employee named Shay. She has helped me multiple times and she is so nice and helpful!
- RRRegan RodriguezFeb 17, 20261.0The older lady is so rude!!!!! She needs to retire!! Hire someone willing- before getting up the counter she shouts ”lady are you ready?” I have returned a package here with a NICE gentleman prior using QR code and she said ”nope don’t do that here next bye ” as I walk about she’s mumbling something. Not good customer service.
- JBJan BacichFeb 15, 20261.0The Woodlands branch of the USPS is not a place in which to trust your precious mail. When I send personal cards with gifts in them from this branch, they consistently disappear. They have not been delivered to the recipient, with one exception. My brother received his card a year after I mailed it, in a clear plastic bag, with his gift of a sheet of stamps and money missing. I didn’t learn my lesson from that incident and foolishly again mailed him a card on January 31 2026 with the same gift in it (a sheet of Jackie Robinson USPS stamps and some cash) again from this branch. Today is March 1, 2026. He has not received it. Nor has another person to whom I mailed a card the same day with a payment enclosed. It’s the same with Christmas cards. They aren’t received. Another incident; on February 9, I mailed a priority mail small flat rate box from this location. My friend finally received it on February 19th. Something is very wrong at The Woodlands Branch USPS. I spoke with manager Erin, who called me after I placed a formal complaint online. She had no explanation for my missing gifts and cards. She was kind but didn’t seem concerned that personally addressed cards containing gifts of money and sheets of USPS stamps never made it past this branch. From here out, I’ll use Fed Ex and pay 11 bucks to make sure my loved ones get their gifts. I sent both of the gifts/cards a second time using Fed Ex on Sawdust and they arrived within 3 days, as Fed Ex promised. I won’t use the Woodlands USPS branch again, even though it’s conveniently located near my home.
- NBNakyiah BlackmonJan 30, 20261.0I NEED SOMEONE TO PICK UP THIS PHONE IVE CALLED OVER 10x today THIS IS a serious matter !
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9450 Pinecroft Dr?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo.
Do I need an appointment for passport services at this location?
Most locations require you to schedule an appointment online for passport services, though limited walk-in hours may be available.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office by bringing two valid forms of ID and a completed application.
Are PO Box lobbies accessible after hours?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary by location, so please check with this Post Office for specifics.
Is there a fee to get passport photos taken at this facility?
Yes, the current fee for passport photos at USPS is $15.
Which nearby places can help me find the United States Postal Service at 9450 Pinecroft Dr?
Nearby you can find Carol Hughes - Active Adult Living Specialist EXP Realty and MC Eagle Forum, which are good reference points to locate the Post Office.
What nearby health facilities are close to the United States Postal Service?
Nearby medical centers include Millennium Physicians - Respiratory & Sleep Disorders Specialists, Houston Wellness Center, and ClearChoice Dental Implant Center, which you might visit before or after your postal errands.
Are there any nearby event or real estate services near this Post Office?
Yes, The Ordered Step Event Co. offers event planning services, and Sheryl Vecchio Real Estate provides real estate services close by, useful for local residents and visitors.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website