Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9450 Pinecroft Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
327 reviews
5 stars
68
4 stars
17
3 stars
11
2 stars
16
1 star
215
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Long Wait Times
Many customers reported excessively long wait times, often with only a few employees available to assist, leading to dissatisfaction.
Package Handling Issues
Several reviews mentioned lost or mishandled packages, with customers struggling to get resolutions or assistance regarding their deliveries.
Facility Condition
The post office was described as run-down and in need of maintenance, contributing to a negative customer experience.
Inconsistent Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
- BZBilal Zaidi6 days ago5.0Such a great experience. folks at this location do all they can, amazing customer service.. Latisha went above and beyond.
- FLFanny LeeOct 22, 20251.0Dear, USPS POSTMASTER for this location. Your location lost my package and refused to responsible. A reputable Seller scanned my package at the Self Service on 10/15/25 @ 6:17pm. The status is still stuck in Spring TX as of today 10/22/25. A man called from the USPS earlier today. He claimed that the Seller didnt drop the package in the bin. He mentioned that someone scanned the package again yesterday (10/21/25). But as you see on the screenshot, there was no additional scan. He refused to review the videos in the Self Service area. He stated that a lot of people with packages. But there was the date and time (10/15/25 @ 6:17 pm) when the Seller scanned it, so it's doable to review the video. He told me that I cannot file a claim. I told him the claim would be $ 500.00 for losing my package. If the status was in your possession and there was the date and time (10/15/25 @ 6:17pm) when it was scanned, and you refused to review the video, meaning you are the responsible party. SO APPARENTLY THE MAN SAID WHEN WE CHECK THE TRACKING UPDATES, IT'S NOT ACCURATE. ARE YOU KIDDING ME!!
- AUalyssa urbinaOct 20, 20251.0Horrible service! Do not come to this office unless you have to. The delivery driver lied and said the place to deliver was vacant. While this place has been in business for some years and has received mail here before. I was literally waiting for the package to arrive and they did not even attempt to deliver it at all. I went to the post office to receive the package they deemed couldn’t be delivered and they said it hadn’t made it back to them yet. That’s when they said they would hold it for me to pick up the following week on Monday. Forward to today, Monday, I wait in this ridiculous long line, mind you they have no signs indicating which line to be in. So im waiting over 35 minutes, then when I finally make it up to the counter the guy working had the worst attitude ever and told me I had to go to a different line. So I wait in the other line, once I make it up to that counter they tell me that the package was returned to the sender. Are you kidding me. I wasted my whole lunch break for them to tell me that they didn’t hold my package whatsoever and there is no direct line to call the post office instead of wasting my time. So I had to go through all of that and receive horrible service for them to tell me they didn’t do their job right again!!! Never again. I DO NOT RECOMMEND COMING HERE! AVOID IT!!!!!!!!!! Instead of fixing the problem they caused I have to fix it myself.
- RMRiley MalnakOct 14, 20251.0A package of mind was sitting here for 4 months with incorrect tracking information and no communication from this office, I couldn't even contact them or go in person since I'm out of state. I don't know if I'm ever going to be able to get my package back or if its lost forever, I am staggered by the incompetence and lack of communication from the people here.
- DIDennis Brandt (IAH_DDizzl)Oct 14, 20252.0This place was run down when we moved here in 2007 and it hasn't seen investment since. They're in desperate need of some funding. A typical USPS, they otherwise get the job done.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9450 Pinecroft Dr?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo.
Do I need an appointment for passport services at this location?
Most locations require you to schedule an appointment online for passport services, though limited walk-in hours may be available.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office by bringing two valid forms of ID and a completed application.
Are PO Box lobbies accessible after hours?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary by location, so please check with this Post Office for specifics.
Is there a fee to get passport photos taken at this facility?
Yes, the current fee for passport photos at USPS is $15.
Which nearby places can help me find the United States Postal Service at 9450 Pinecroft Dr?
Nearby you can find Carol Hughes - Active Adult Living Specialist EXP Realty and MC Eagle Forum, which are good reference points to locate the Post Office.
What nearby health facilities are close to the United States Postal Service?
Nearby medical centers include Millennium Physicians - Respiratory & Sleep Disorders Specialists, Houston Wellness Center, and ClearChoice Dental Implant Center, which you might visit before or after your postal errands.
Are there any nearby event or real estate services near this Post Office?
Yes, The Ordered Step Event Co. offers event planning services, and Sheryl Vecchio Real Estate provides real estate services close by, useful for local residents and visitors.