The UPS Store

3.1
163 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5647 in Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Heb Shopping Center (About A Mile From I45).

Details

  • DeliveryNot available

Location

The UPS Store
2129 FM 2920, Spring, TX
77388, United States

Hours

Reviews

3.1
163 reviews
5 stars
85
4 stars
1
3 stars
0
2 stars
4
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise staff like Britt and Syed for their helpfulness and professionalism, others report rude and unhelpful service from certain employees.

Pricing Issues

Many customers express dissatisfaction with additional charges for services like taping boxes and using computers, feeling these practices are unfair and not standard at other locations.

Staff Attitude

Several reviews highlight a lack of professionalism and courtesy from certain staff members, leading to negative experiences for customers.

Store Efficiency

Some customers appreciate the quick and efficient service, noting that their packages are handled well and arrive on time.

Location Management

There are complaints about the management and ownership, with some customers feeling that the store's policies and employee behavior reflect poor management.
  • SV
    Stellarae Valdez
    Nov 15, 2025
    5.0
    No problem on my end. Sent a USPS & UPS package. One of thier scanners didn’t work on my QR code but I was patient. Not sure if it’s a UPS thing or what but they were unable to give me a receipt for the usps package. But I had a tracking number and took a photo of the package before shipping. Polite service.
  • AB
    Arturo Boscan
    Nov 12, 2025
    5.0
    Muy rápida y amable atencion
  • MM
    Marco A Meneses
    Sep 28, 2025
    2.0
    Do not give this place any business, staff is rude and this is the only UPS store that charges for tape to seal your boxes
  • AH
    Alexandra Hopkins
    Sep 6, 2025
    5.0
    Britt and the team here are awesome! They are always helpful and kind, and I appreciate them very much!
  • RF
    Robert Foster
    Aug 18, 2025
    5.0
    Britt is awesome! She is always helpful when I come into store. If you need any assistance and Awesome customer service Britt is the one

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Spring provide?

The UPS Store #5647 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Spring, TX?

It is located at 2129 FM 2920, Ste 190 in the Heb Shopping Center, about a mile from I-45.