The UPS Store

3.1
151 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0346 in Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Louetta Rd And Ella.

Details

  • DeliveryNot available

Location

The UPS Store
4008 Louetta Rd, Spring, TX
77388, United States

Hours

Reviews

3.1
151 reviews
5 stars
76
4 stars
3
3 stars
1
2 stars
6
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Scott received mixed reviews, with many customers praising his helpfulness while others reported rudeness and poor service. Other staff members, like Becky, James, and Bryce, were frequently highlighted for their excellent customer service.

Customer Service Issues

Several customers reported negative experiences related to rude behavior, long wait times, and being overcharged for services, particularly involving Scott.

Service Efficiency

While some customers appreciated the quick and efficient service, others experienced long wait times and felt that the staff was overwhelmed during busy periods.

Pricing Concerns

Customers expressed dissatisfaction with perceived overpricing for services, including charges for packaging and printing, which were considered excessive compared to other locations.

Positive Experiences

Despite the negative feedback, many customers reported positive experiences, particularly with staff who were friendly, knowledgeable, and willing to assist.
  • MF
    Monnie Fuentes
    Nov 9, 2025
    5.0
    Always great service and help at this location. Staff is knowledgeable and friendly.
  • ME
    Mukhtar Elturki
    Sep 16, 2025
    1.0
    Scott is a rude person. Slow service. Black list store ✔️.
  • MA
    Micha Alleyne
    Sep 5, 2025
    1.0
    Scott is routinely difficult to work with and consistently makes conducting business impossible---for both notary services and simple package related services. Judging by the plethora of bad reviews identifying him by name, it is evident there is a serious problem here. He is rude and intentionally and unfairly creates obstacles. It costs me time and money. I think there are serious ethical issues involved, and I will be filing a complaint at the highest levels.
  • MM
    Marie Martinez
    Aug 29, 2025
    1.0
    Came in here with my package to return for amazon and bald headed guy with glasses, said I needed to seal my package with tape when it was already sealed and he wanted to charge me $1 for tape. And I told him he was giving me a hard time and said “you are giving me a hard. That’s horrible customer service.
  • PP
    Penny Proud
    Aug 2, 2025
    5.0
    I went in today and Mr.Scott was very patient with me and helpful today and also the lady I didn’t get her name

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0346 in Spring offer?

The UPS Store #0346 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.