The UPS Store

3.1
157 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0346 in Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Louetta Rd And Ella.

Details

  • DeliveryNot available

Location

The UPS Store
4008 Louetta Rd, Spring, TX
77388, United States

Hours

Reviews

3.1
157 reviews
5 stars
79
4 stars
4
3 stars
1
2 stars
6
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Becky and James receive high praise for their friendliness and helpfulness, Scott is frequently criticized for rudeness and unprofessional behavior.

Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, although some report long wait times and inconsistent service.

Pricing Issues

Several reviews mention dissatisfaction with pricing, particularly regarding charges for packaging and printing services, which some customers feel are excessive.

Notary Services

Notary services have received negative feedback, particularly regarding the professionalism and availability of staff, with multiple complaints about Scott's handling of notary requests.
  • JW
    JOSHUA WILSON
    Jan 4, 2026
    5.0
    This afternoon I had to make an Amazon return. I was greeted warmly and after a smooth transition was wished a nice day. I highly recommend this location!
  • LV
    Lee VanderVeen
    Jan 2, 2026
    1.0
    As someone who also works in customer service, I want to note that someone who truly embodies care for clients is solution oriented. I am a UPS MyChoice member and had some issues with a label I created and was informed I should come to the nearest store and they could send it for me. When I arrived, I was only met with swift no’s and dismissal. The manor in which I was spoken to was unprofessional and while understand the demands of the holiday season, I also wanted to provide feedback here. If you aren’t solution oriented or seeking to understand how to solve an issue created by the company you’re representing, it may be time to look inward on what goals this branch is hoping to achieve as a collective and also decide on appropriate verbiage for your team! I will go to another UPS Store in the future.
  • MB
    madalyn barrett
    Dec 16, 2025
    5.0
    Great customer service from Cheyenne today (12/16/2025).
  • HJ
    himothy justin
    Dec 15, 2025
    1.0
    horrible manager
  • AH
    Arash Haghshenas
    Dec 7, 2025
    5.0
    This store is close to my house and I go there often. They are very professional and helpful with my Amazon returns! . I have had good experience at this office

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0346 in Spring offer?

The UPS Store #0346 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.