Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4478 in Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Fm2920/Kuykendahl Rd.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
181 reviews
5 stars
98
4 stars
3
3 stars1
2 stars
6
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several specific complaints about individual employees.
Efficiency
Customers frequently mentioned long wait times and slow service, indicating a need for improved efficiency.
Pricing Issues
Numerous reviews highlighted dissatisfaction with additional charges for basic services, such as taping boxes and printing labels.
Mixed Experiences
While some customers praised specific employees for their helpfulness and professionalism, others had negative experiences, suggesting inconsistency in service quality.
Store Environment
Several reviews noted the store's cleanliness and organization, but others mentioned unpleasant odors and a generally unwelcoming atmosphere.
- VBVera BOct 23, 20252.0Rude and unprofessional. Do not go there for notary services - they refuse to assist or review documents in advance. The notary raised their voice at me, insisting they wouldn’t notarize anything with my signature, even before I could take out my paperwork to check. Whatever happened to basic American courtesy?
- MEMagali EspinozaOct 10, 20251.0Customer Service is terrible. I used this location two days in a row and both times same young man did not greet me nor say a word. Sadly this is what seems to be the new norm.
- KGKris GuytonOct 7, 20251.0Review: Avoid This UPS Store — Unless You Enjoy Buying Boxes You Don’t Need Stopped by this morning to return a dress — neatly sealed in the same plastic return bag it came in, label printed, ready to roll. Pretty standard stuff. Apparently not here. The staff told me I had to buy a box. A box. For a dress. That was already in a bag. (Fun twist: I don’t think they even had any boxes to sell.) So I drove a few minutes down the street to the UPS Store further north on 24230 Kuykendahl right by Kroger — zero drama, dropped it off, and my daughter got a sticker. That’s how it should go. This location, though? Always something. Cold service, weird rules, and a clear side hustle in unnecessary packaging. If you like efficiency and common sense, go anywhere else. Below is the receipt from the store that solved my simple drop off.
- KCKimberly CosgroveOct 4, 20251.0I've been a loyal customer of this store for over 10 years, and I've always appreciated the kindness and respect from the staff. However, my experience today was disappointing. I encountered Tania, who came across as disrespectful and condescending, and her attitude was evident throughout our interaction. It’s clear that she could benefit from additional training in customer service. I hope this feedback helps improve future experiences.
- TSTricia stevensonSep 27, 20255.0This UPS location is outstanding. The staff is always friendly, professional, and extremely efficient. They go above and beyond to make the process quick and stress-free, and you can tell they truly care about providing great customer service. By far the best UPS location I’ve ever used!
Frequently Asked Questions About The UPS Store
What are the main services offered by The UPS Store in Spring, TX?
The UPS Store #4478 in Spring offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, small business services, computer access, and passport/photo ID services.
Where is The UPS Store #4478 located?
It is located at 6046 FM 2920, Spring, TX 77379, at the northwest corner of FM2920 and Kuykendahl Rd.
What are the business hours for The UPS Store in Spring?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays from 9:30 AM to 3:30 PM, and closed on Sundays.
Is The UPS Store open on holidays?
The UPS Store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11, November 28, and December 26, it follows regular hours.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox services, including mailbox rentals for mail and packages, are available.
Are there nearby shredding service providers close to The UPS Store?
Yes, Shred Nations, a shredding service provider, is nearby and can be an alternative or additional resource for document shredding needs.
Can I visit other business services nearby while at The UPS Store?
Nearby you can find CMIT Solutions for IT and computer hardware needs, as well as MSI LAB PRODUCTS for building supplies and freight services, which may complement your business needs around The UPS Store.
Are there any entertainment options near The UPS Store?
Yes, Jurassic Quest, an amusement park and museum, is nearby and can be a fun place to visit before or after your trip to The UPS Store.
How can I contact The UPS Store in Spring for inquiries or special offers?
You can contact them by phone at +1 281-370-9006 or email at store4478@theupsstore.com. Also, check their website and social media pages, including Facebook and Instagram, for special offers and updates.