The UPS Store

4.2
172 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4760 in Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Blocks East Of I-45.

Details

  • DeliveryNot available

Location

The UPS Store
330 Rayford Rd, Spring, TX
77386, United States

Hours

Reviews

4.2
172 reviews
5 stars
126
4 stars
11
3 stars
3
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees providing exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported negative interactions with specific staff members, describing them as rude or dismissive.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing appreciation for the speed of transactions and the ability to handle multiple customers effectively.

Store Atmosphere

The store was described as having a welcoming atmosphere, with some reviews highlighting the owner's kindness and the overall friendly environment.

Inconsistent Service

A few reviews mentioned issues with service consistency, including early closing times and problems with specific services like printing and notarization.
  • SH
    Scott Hescht
    Dec 16, 2025
    2.0
    I’ve always had positive experiences with this store. The manager has consistently been great and has always seemed like a genuinely good guy, which is why this situation was disappointing. Last month, I came in to ship three iPhones back to AT&T as trade-ins. One phone was already packaged, but the other two needed additional packing to make sure the boxes were secure. While I was polite and trying to explain what I needed, the young man assisting me was dismissive and said, “Trust me, we got it,” without really engaging or listening. During that visit, another employee also yelled at a delivery driver, which added to an uneasy atmosphere. Before leaving, I even asked if they were having a rough day and let it go. I left feeling uneasy but I had my tracking numbers. Then I later discovered that one of the phones never arrived. The tracking information showed that an empty box was received. When I called the store, I was again told, “Trust me, everything leaves this store.” Unfortunately, given the earlier interaction, that response wasn’t very reassuring. I’m currently waiting for AT&T to resolve the issue with UPS. I’m not accusing anyone of wrongdoing, but the combination of the attitudes I experienced and the missing phone has left me frustrated. Lesson learned on my end—I won’t leave a UPS Store again without personally seeing my items fully packed and taped.
  • JT
    Jeff Tan
    Dec 11, 2025
    5.0
    Best ups store i have been to. The owner and his team are very diligent and good people, always treated us well and are extremely reliable in handling our packages. Highly recommended.
  • CT
    Cat Traveler
    Dec 10, 2025
    5.0
    Best services of all the shipping outlets, and this UPS on Rayford is amazing. They are careful and friendly, never a mistake from them ( compared to all other stores), they are like friends and families!
  • RS
    Ruth Stewts
    Dec 6, 2025
    5.0
    They were efficient and very helpful. My daughter introduced me to the store as I am visiting and they have been wonderful to do business with..
  • CC
    Candace Corley
    Dec 5, 2025
    5.0
    Micah and the others were very helpful and professional

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4760 in Spring offer?

The UPS Store #4760 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #4760 located?

It is located at 330 Rayford Rd, Spring, TX 77386, 2 blocks east of I-45.