Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6394 in Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
224 reviews
5 stars
126
4 stars
4
3 stars2
2 stars
5
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful behavior from staff, particularly the manager, leading to a negative perception of service.
Pricing Issues
Numerous reviews highlighted complaints about excessive charges for basic services, such as taping boxes and printing labels, which frustrated customers.
Staff Efficiency
While some customers praised the efficiency and friendliness of certain employees, others experienced long wait times and poor service during busy periods.
Store Management
The management style of the owner was frequently criticized, with reports of unprofessional behavior and a lack of support for staff, impacting overall customer experience.
- BBBri5 days ago5.0Helpful staff, usually pretty quick service, even with all the Amazon drop-offs. They often have supplies i need, and if customers mess up, they're often forgiving & patient
- JPJohn PierceJan 3, 20261.0I do not trust this store UPS#6394. On 01/02/26 I took a large pkg to the store to get an estimate for shipping. I asked for the lowest rate and emphasized there was no hurry. I was given a price of $40-45. I took the pkg home, added some additional tape and shipping labels. Returned 01/03/26, asked for the lowest rate and was told $120 plus some cents. I was floored. They said the other person must have measured it wrong. I went on line and got a much lower ($35.00) rate for UPS ground. I took it to a second UPS store and the cost was $51.58 for UPS ground. A little more than the online rate because the employees have to spend time labeling, entering data, etc. I understand. I returned to UPS#6394 and complained. I showed the manager my receipt from the other UPS store and he acted dumbfounded. He said $120 was the lowest rate. I believe this store intentionally quotes 2nd Air rates and ignores UPS ground hoping you will pay the higher rate. Please be cautious when dealing with this store.
- APAlbert PradoDec 24, 20251.0This place has been decently easy to do simple stuff. But lately they try to find issues and charge you to do it their way. I needed a four inch piece of tape to seal one side of a box, they wanted to charge me $2. Looking at the many other bad reviews, most center around the Indian guy, who was the one tried to nickel and dime me.
- KCKingdavid ChukwumaDec 14, 20251.0Very terrible experience had to wait almost 10 minutes in line only for me to be attended to and they are telling me that I have to pay $4 for them to put a single piece of tape on my box meanwhile I have gone to other ups stores before and never have they once tried to charge me for tape it’s just ridiculous. I would understand if it were $.50 or $1 but $4 is outrageous
- AKA KushDec 12, 20255.0I use ups.com to create a delivery, and then print out the shipping label at home. I then bring in the ready to ship box with the label attached to this store, and away it goes. Easy, peasy. Every once in awhile I have something to return, and the vendor instructs me to bring it in to the UPS Store, and they will take it from there. They always do.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the main services offered by The UPS Store #6394 in Spring?
The UPS Store #6394 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store #6394?
The store is open Monday through Friday from 8:30 AM to 6:30 PM and closed on Saturdays and Sundays.
Where is The UPS Store #6394 located?
It is located at 7312 Louetta Rd, Spring, TX 77379, United States.
Which payment options does The UPS Store #6394 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
What special offers are currently available at The UPS Store #6394?
You can save big with their special offers and coupons available on their website.
Can I get my documents notarized at The UPS Store #6394?
Yes, notary services are available at the store.
Is there a shredding service nearby The UPS Store #6394?
Yes, Shred Nations, a shredding services provider, is located nearby and can be an alternative for document shredding needs.
Are there any hair salons close to The UPS Store #6394?
Yes, Great Clips, a hair salon, is nearby. Customers can conveniently visit for hair care before or after handling their shipping or printing needs at The UPS Store.
Where can I find office or industrial equipment near The UPS Store #6394?
Find Your Kink Boutique, LLC, a shopping destination for industrial and office equipment, is nearby and can be visited for additional office supplies or equipment needs.
Does The UPS Store #6394 provide mailbox rental services?
Yes, mailbox rental and mailbox services are offered for receiving your mail and packages securely.