The UPS Store

4.0
204 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6915 in Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shops At Gleannloch Crossing - Grand Parkway @ Champion Forest Dr.

Details

  • DeliveryNot available

Location

The UPS Store
20212 Champion Forest Dr, Spring, TX
77379, United States

Hours

Reviews

4.0
204 reviews
5 stars
146
4 stars
6
3 stars
6
2 stars
1
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Omar, Jared, and Jeremy for their exceptional service.

Efficiency

Customers frequently noted the quick service and minimal wait times, making it a convenient location for shipping and returns.

Inconsistency

Some reviews mentioned variability in service quality, with experiences depending on the staff member assisting, and occasional issues with service availability.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, citing instances of perceived overcharging for shipping services.

Operational Issues

Several reviews pointed out problems with store hours, including being closed during posted hours and not having a notary available when advertised.
  • SW
    Songkhla Winter
    Oct 2, 2025
    5.0
    Omar goes above and beyond to help his customers and employees. This UPS location really is the one stop shop!
  • JD
    Joycelyn Dolor
    Aug 25, 2025
    5.0
    Perfect location for an Amazon drop off. Excellent customer service by Omar. Will definitely be using again!
  • NW
    Natalie Walder
    Aug 4, 2025
    3.0
    I wanted to keep this review short and sweet, but I’ve noticed a recurring issue worth mentioning. Whenever we bring in a USB flash drive, the associates seem unsure how to use it with the printing machine. They usually suggest emailing the files instead and tend to shrug when asked about the flash drive option. Unfortunately, they also won’t plug the USB into their own computers. That said, this doesn't mean the service is bad—everyone we've interacted with has been friendly and polite. It seems like the system could use some updates, and the team might benefit from a bit more tech training. There's definitely potential here, but there’s also room for improvement.
  • MM
    Micaela
    Jul 22, 2025
    5.0
    They're always fast and friendly at this location. I use them for my Amazon returns and general shipping.
  • DP
    Dustin Painter
    Jul 1, 2025
    5.0
    Jared and Dagy were amazing. I definitely recommend using them for your shipping needs.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6915 in Spring offer?

The UPS Store #6915 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #6915 located?

It is located at 20212 Champion Forest Dr, Spring, TX 77379, inside the Shops At Gleannloch Crossing near Grand Parkway @ Champion Forest Dr.