Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4000 in Spring Branch offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Creekside Of Bulverde Across From Sonic.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
293 reviews
5 stars
244
4 stars
5
3 stars
5
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude or unprofessional behavior from certain employees.
Efficiency
Customers frequently noted the efficiency of service, especially during busy times, with many expressing appreciation for quick processing of returns and shipping.
Staff Recognition
Several employees, particularly Jesse, Kimberly, and Johnny, received specific commendations for their exceptional service and helpfulness.
Communication Issues
There were multiple complaints about the store's phone communication, with customers reporting difficulty in reaching the store by phone.
Service Consistency
While many customers had positive experiences, there were notable inconsistencies in service quality, with some customers expressing frustration over specific incidents.
- AWAndrew W3 days ago1.0Wont deliver your package and won't deliver it to your neighbor then try to make you come pick it up charge a fee.
- JTJennifer Taylor6 days ago5.0The store is great! The employees are so attentive, kind and patient. I just did 9 Amazon returns so quickly. There’s even a new self serve kiosk to do your returns yourself! I highly recommend The UPS store for all your shipping needs.
- ABA. B.Jan 5, 20262.0Not processing amazon returns
- JCJasmine CarterDec 11, 20255.0I went to the ups store today after 5 and omg it was a beautiful experience.... I use to work at a ups store as a kid and it has truly evolved. I really want to thank Kimberly and Jesse. You both made my experience more perfect. I am a soon to be bride and needed help shipping out a package to a bridemaids but before I could do that I needed a print job completed so I can complete my proposal box. I am so impressed with the way they were able to print our exactly what I wrote and place it on a card. Omg you all don't understand how happy that made me. I am so grateful for that. My initial thought was that you all were going to print it out on paper then let me buy glue and then put it on the card but the fact that you printed out what I wrote and put it on a card wowed me. It looks so amazing.... great customer service and quality. I really appreciate everything Jesse and Kimberly. My bridemaid will get her proposal box better then what I imagined now!!
- AAAmyNov 19, 20251.0They NEVER answer the phone
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4000 in Spring Branch offer?
The UPS Store #4000 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store #4000 throughout the week?
Monday to Friday 8:00 AM - 6:00 PM, Saturday 9:00 AM - 5:00 PM, and Sunday 11:00 AM - 4:00 PM.
Is The UPS Store #4000 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Are there any special holiday hours or closures for The UPS Store #4000?
The store is closed on November 27, December 25, 31, January 1, and January 19; other holidays have regular hours.
What payment methods are accepted at The UPS Store #4000?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #4000 by phone or email?
You can call them at +1 830-438-4004 or email store4000@theupsstore.com.
Where is The UPS Store #4000 located?
It is located at 20540 Hwy 46 W, Ste 115, Spring Branch, TX 78070, US, across from Sonic in Creekside Of Bulverde.
Are there any nearby restaurants where I can eat before or after visiting The UPS Store?
Yes, nearby restaurants include Thai Lao Orchid, Bulverde Donuts Kolaches, Little Caesars Pizza, and Pizza Hut.
Can I visit a nail salon or spa near The UPS Store #4000?
Yes, Hill Country Nails & Spa is a nearby nail salon and spa where you can relax before or after your visit.
Are there medical professionals close to The UPS Store #4000 in case I need healthcare services?
Nearby you can find surgeons Dr. Craig See and Dr. Michael Albrecht, as well as Premier Dental Center and Hill Country Vision Center for dental and vision care.