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The UPS Store #4000 in Spring Branch offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Creekside Of Bulverde Across From Sonic.
Feedback is mixed; while many customers praised the friendly and helpful staff, others reported rude or unprofessional behavior from certain employees.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, especially during busy times.
Notary Services
There were complaints about the notary service being unavailable or requiring appointments, leading to customer frustration.
Shipping Costs
Several reviews mentioned dissatisfaction with shipping costs, describing them as high or unreasonable.
Overall Experience
Many customers expressed a strong preference for this location due to the positive experiences, despite some negative interactions.
AA
Amy
6 days ago
1.0
They NEVER answer the phone
KD
Kara DeBord
Oct 30, 2025
5.0
Kim at store 4000 went above and beyond for me today! She was kind, patient, professional and super helpful - AMAZING customer service!!
AM
Alejandra Moreno
Oct 29, 2025
5.0
Great service here every time I visit. When I have to take care of notary services, this is where I choose to go because they are very friendly and helpful.
JT
jennifer thompson
Oct 18, 2025
1.0
⭐ 0 out of 5 stars
I’ve been to this UPS Store twice now for Amazon returns, and both times the customer service was consistently unfriendly—borderline rude. Scanning a barcode and printing a label shouldn’t be difficult, yet the attitude makes it feel like I’m inconveniencing them by simply showing up. It’s disappointing that such a basic transaction is handled with so little courtesy. Definitely not the standard of service you’d expect from UPS.
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4000 in Spring Branch offer?
The UPS Store #4000 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store #4000 throughout the week?
Monday to Friday 8:00 AM - 6:00 PM, Saturday 9:00 AM - 5:00 PM, and Sunday 11:00 AM - 4:00 PM.
Is The UPS Store #4000 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Are there any special holiday hours or closures for The UPS Store #4000?
The store is closed on November 27, December 25, 31, January 1, and January 19; other holidays have regular hours.
What payment methods are accepted at The UPS Store #4000?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #4000 by phone or email?
You can call them at +1 830-438-4004 or email store4000@theupsstore.com.
Where is The UPS Store #4000 located?
It is located at 20540 Hwy 46 W, Ste 115, Spring Branch, TX 78070, US, across from Sonic in Creekside Of Bulverde.
Are there any nearby restaurants where I can eat before or after visiting The UPS Store?
Yes, nearby restaurants include Thai Lao Orchid, Bulverde Donuts Kolaches, Little Caesars Pizza, and Pizza Hut.
Can I visit a nail salon or spa near The UPS Store #4000?
Yes, Hill Country Nails & Spa is a nearby nail salon and spa where you can relax before or after your visit.
Are there medical professionals close to The UPS Store #4000 in case I need healthcare services?
Nearby you can find surgeons Dr. Craig See and Dr. Michael Albrecht, as well as Premier Dental Center and Hill Country Vision Center for dental and vision care.