Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 300 State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Mixed reviews on customer service; some employees are praised for their kindness and efficiency, while others are criticized for rudeness and unhelpfulness.
Passport Services
Significant complaints regarding passport services, including misinformation about walk-in availability and long wait times.
Efficiency
Customers noted long wait times and inefficiencies, particularly during busy periods, leading to frustration.
Cleanliness
The facility is generally described as clean and well-maintained.
Delivery Issues
Frequent reports of lost packages and delays in mail delivery, causing dissatisfaction among customers.
CW
c wells
Nov 17, 2025
5.0
Ms. Kim was extremely kind and helpful! Professional and efficient, 10/10 experience. Thank you!
TT
Trey Touchstone
Oct 25, 2025
1.0
They somehow lost an item I sold on eBay, only for it to finally register as shipped and show up at the buyer's house weeks later, after I refunded him. I'm now down $120 bucks and a rare action figure someone basically got for free. Lesson learned, I'm never dropping anything off at this Post Office again.
MK
Marlene Klepikow
Jun 18, 2025
5.0
I would like to show my gratitude to my letter carrier today. She went beyond the call of duty. My husband took a fall just outside our front door. She came to my rescue by helping me get him back on his feet. I don’t know what I would have done without her kindness and for this I am most appreciated. If only I would have gotten her name. All I can say she delivered mail to 615 Warrington Lane on June 18th. Many, many thanks to her.
VV
Valentina Valero
Jan 19, 2017
5.0
I was very pleased with Antonio. He answered all my questions regarding my packet. Even though the package still hasn't arrived, and there has been technical difficulties with the US postal service in general, this post office is very customer friendly!
DA
David Azua
Feb 25, 2013
2.0
When you have someone managing a post office you would expect they would understand how to make the proper decisions to better help and serve their customers. Nope not here. I have a ups store mail box in Dallas and they seam to get it. Take your business to the ups store or somewhere else as this place is incompetent.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Southlake, TX?
The United States Postal Service is located at 300 State St, Southlake, TX 76092.
What are the operating hours of the Southlake USPS location?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sunday.
Can I apply for a passport at the Southlake USPS?
Yes, thousands of Post Offices including this location accept first-time passport applications for the U.S. Department of State. Passport photos are also available by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most locations require scheduling an appointment through the online scheduler for passport services, though limited walk-in hours may be offered at select locations.
How much does a passport photo cost at this USPS?
The current fee for a passport photo is $15.
Can I rent a PO Box online for the Southlake USPS?
Yes, you can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm with instructions to complete setup in person.
Are PO Boxes accessible after hours at this Southlake location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Contact your local Post Office for specific lobby hours.
What nearby places can I visit after my trip to the USPS at 300 State St?
Nearby you can visit Pure Cafe for a smoothie or coffee, Blue Pomegranate Gallery Southlake to enjoy local art, or San Della's Cafe if you're in the mood for pizza.
What business services are available near the USPS at 300 State St?
MARJEN Technology Group LLC offers IT support and general business services nearby, and Capitol Legal Printing provides printing and legal services close to the postal location.
Are there beauty and spa services close to the Southlake USPS?
Yes, several beauty and spa options nearby include Great Clips hair salons, Multi Chromatic Studio, Branded Brow Co., Eye Luv Lash, and Southlake Aesthetics medical spa.