Brand Certified
The UPS Store
3.6(122 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
2600 E Southlake Blvd, Southlake, TX
76092, United States
Certified by The UPS Store • Mar 01, 2026
(817) 749-0003
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/southlake/2600-e-southlake-blvd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4772 in Southlake offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southlake Blvd (Fm 1709) & Nolen Dr.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.6
122 reviews
5 stars
73
4 stars
5
3 stars
2
2 stars1
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, especially Amy and Aziz, for their helpfulness, friendliness, and professionalism, while others reported rude behavior and poor service.
Pricing Issues
Several reviews mentioned dissatisfaction with additional charges for services like printing labels and using packing supplies, leading to frustration over perceived nickel-and-diming.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, particularly in handling shipping and returns.
Store Hours
There were complaints about the store not adhering to posted hours, with instances of early closures and unhelpful responses regarding availability.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about inconsistent service quality and issues with package handling.
- MMMA2 days ago5.0The staff here is always helpful and every time I come in I know that I can count on Amy to help me out with shipping or Amazon. Great job and thanks for your patience Amy!
- MAMichael AFeb 23, 20265.0What a great experience! Super helpful and friendly!
- DFDeets FTWFeb 5, 20265.0I would just like to take a moment and say what a wonderful job Amy the Manager of Sales is doing. She is so great with customers and made my day honestly. She is very knowledgeable and I will always choose this UPS store because of her. She is a wonderful asset to UPS.
- ADAnal DesaiJan 22, 20261.0We have a corporate account with UPS and rely on your services regularly. I stopped by the Southlake location to ship a package using my UPS app and simply needed the package weight to generate my own label. I was told it would cost $5 just to use the scale—no label printing, no other services, just the scale. This kind of nickel-and-diming is not just frustrating—it reflects poorly on the UPS brand. As a customer who ships regularly, this isn’t an isolated incident. It’s becoming a pattern, and it sends the message that short-term fees are being prioritized over long-term relationships. Sharing this as honest feedback from someone who genuinely wants to continue growing with UPS, but experiences like this make it harder to justify.
- SSSean SDec 30, 20255.0I can’t say enough good things about this UPS Store and its owner, Aziz. I’ve been a customer for over five years, and during that time I’ve relied on them for just about everything—mailbox services to start and grow my business, printing and copying, mailing and shipping, and even notary services. Aziz is truly exceptional. He knows his customers by name and consistently goes above and beyond to be kind, attentive, and genuinely helpful. Every visit feels personal, not transactional. His staff reflects the same level of professionalism and care—they’re always friendly, efficient, and a pleasure to work with. I actually look forward to stopping in to pick up my mail and packages, which says a lot. As a small business owner, having a reliable, trustworthy local partner makes an enormous difference, and Aziz and his team have been invaluable. They are a big reason my company has been able to operate smoothly and successfully. If you’re looking for a UPS Store that truly treats you like a valued customer, this is the one.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4772 in Southlake offer?
The UPS Store #4772 offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store in Southlake located?
It is located at 2600 E Southlake Blvd, Ste 120, Southlake, TX 76092, USA.
What are the regular business hours of The UPS Store #4772?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #4772 open on major holidays?
The UPS Store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It operates with regular hours on Veterans Day (Nov 11), the day after Thanksgiving (Nov 28), the day after Christmas (Dec 26), and is closed on Dec 31.
What payment methods are accepted at The UPS Store #4772?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #4772 for inquiries?
You can call them at +1 817-749-0003 or email store4772@theupsstore.com.
Are there any dining options near The UPS Store #4772?
Yes, nearby dining options include i Fratelli Pizza, an Italian and pizza restaurant offering food delivery service, and Sushi Zen Japanese Bistro, a sushi and Japanese restaurant.
What pet-related services are near The UPS Store #4772?
Woof Gang Bakery & Grooming, a pet groomer and pet store, is located nearby, great for customers who want to take care of their pets before or after visiting the store.
Are there any shredding services near The UPS Store #4772?
Yes, Shred Nations provides shredding services nearby, which complements The UPS Store's document shredding options for customers who might need additional services.
Can I find office and home improvement services close to The UPS Store #4772?
Yes, nearby places include Granite Garage Floors for home improvement and carpet needs, and Ring Brothers IT for IT and computer repair services, useful for business or personal needs around the area.
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