The UPS Store

3.5
118 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4772 in Southlake offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southlake Blvd (Fm 1709) & Nolen Dr.

Details

  • DeliveryNot available

Location

The UPS Store
2600 E Southlake Blvd, Southlake, TX
76092, United States

Hours

Reviews

3.5
118 reviews
5 stars
70
4 stars
5
3 stars
2
2 stars
1
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, particularly Amy, there were numerous complaints about rude service and unhelpful attitudes from some employees.

Efficiency

Several reviews highlighted the quick and efficient service provided by the staff, with many customers noting minimal wait times.

Pricing Issues

Customers frequently expressed frustration over perceived high charges for services, including printing labels and using packing supplies, leading to accusations of upselling.

Store Hours

Multiple reviews mentioned issues with the store being closed during posted hours, causing inconvenience for customers.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent interactions while others reported significant dissatisfaction.
  • SS
    Sean S
    Dec 30, 2025
    5.0
    I can’t say enough good things about this UPS Store and its owner, Aziz. I’ve been a customer for over five years, and during that time I’ve relied on them for just about everything—mailbox services to start and grow my business, printing and copying, mailing and shipping, and even notary services. Aziz is truly exceptional. He knows his customers by name and consistently goes above and beyond to be kind, attentive, and genuinely helpful. Every visit feels personal, not transactional. His staff reflects the same level of professionalism and care—they’re always friendly, efficient, and a pleasure to work with. I actually look forward to stopping in to pick up my mail and packages, which says a lot. As a small business owner, having a reliable, trustworthy local partner makes an enormous difference, and Aziz and his team have been invaluable. They are a big reason my company has been able to operate smoothly and successfully. If you’re looking for a UPS Store that truly treats you like a valued customer, this is the one.
  • LT
    Laurie Taylor
    Dec 10, 2025
    1.0
    This store is closed and not updated on google maps
  • PW
    Patti Walsh
    Nov 19, 2025
    5.0
    Friendly and super helpful. Respectful to one another and shoppers.
  • RG
    Raheema Ginn
    Nov 15, 2025
    5.0
    Was greeted immediately and waited on within 3 mins, Took care of me immediately and was given a paper copy as proof I delivered.
  • TK
    Taylor Kelly
    Oct 23, 2025
    5.0
    Amy, and the whole team, are always extremely prompt and helpful when I stop in. They are friendly, professional, and efficient.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4772 in Southlake offer?

The UPS Store #4772 offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.

Where is The UPS Store in Southlake located?

It is located at 2600 E Southlake Blvd, Ste 120, Southlake, TX 76092, USA.