The UPS Store

3.6
116 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4772 in Southlake offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southlake Blvd (Fm 1709) & Nolen Dr.

Details

  • DeliveryNot available

Location

The UPS Store
2600 E Southlake Blvd, Southlake, TX
76092, United States

Hours

Reviews

3.6
116 reviews
5 stars
69
4 stars
5
3 stars
2
2 stars
1
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, especially Amy, for being friendly, helpful, and efficient, while others reported rude and unhelpful interactions.

Service Efficiency

Several reviews highlighted the quick and efficient service provided at the store, with many customers appreciating the minimal wait times.

Pricing Issues

Multiple customers expressed dissatisfaction with the store's pricing practices, feeling they were charged excessively for services and supplies that are typically complimentary at other locations.

Inconsistent Experiences

While some customers had positive experiences, others reported issues with service quality, including being turned away for Amazon returns and receiving incorrect information.

Store Management

The owner received mixed feedback, with some praising his involvement and service, while others criticized his attitude and customer handling.
  • PW
    Patti Walsh
    6 days ago
    5.0
    Friendly and super helpful. Respectful to one another and shoppers.
  • RG
    Raheema Ginn
    Nov 15, 2025
    5.0
    Was greeted immediately and waited on within 3 mins, Took care of me immediately and was given a paper copy as proof I delivered.
  • TK
    Taylor Kelly
    Oct 23, 2025
    5.0
    Amy, and the whole team, are always extremely prompt and helpful when I stop in. They are friendly, professional, and efficient.
  • DC
    David Chang
    Aug 23, 2025
    1.0
    Did not give UPS ground as an option. UPS 3 Day Select was their economy option. Will avoid this location next time.
  • LJ
    LaQuanta Jackson
    Jul 30, 2025
    4.0
    Amy and Aziz did an amazing job. I’ve had many experiences with The UPS Store and this is by far one of the quickest, most seamless and efficient encounters!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4772 in Southlake offer?

The UPS Store #4772 offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.

Where is The UPS Store in Southlake located?

It is located at 2600 E Southlake Blvd, Ste 120, Southlake, TX 76092, USA.