Brand Certified
United States Postal Service
3.3(158 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
315 N Allen Genoa Rd, South Houston, TX
77587, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 315 N Allen Genoa Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
315 N Allen Genoa Rd, South Houston, TX
77587, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.3
158 reviews
5 stars
81
4 stars
8
3 stars
5
2 stars
8
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Passport Services
Many customers appreciate the efficiency and convenience of passport services at this location, often highlighting quick processing times.
Operational Issues
Several reviews mention problems with lost mail, miscommunication about services, and inconvenient hours, leading to frustration among customers.
Staff Attitude
There are numerous complaints about staff attitudes, with some customers experiencing rudeness and lack of assistance, impacting overall satisfaction.
- JDJoycelyn DurdenJan 31, 20261.0I drove across town to a “passport fair” that was scheduled from 8a-1p only to be told that I couldn’t get assisted because they were only taking appointments as they were no longer taking walk-ins for said passport fair. This was not only a waste of time but a huge inconvenience. If you are going to have a “fair” honor that and not turn people away especially those who took off work such as myself to obtain my passport!! Pooooooor customer service.
- GDGreg DiazDec 6, 20251.0Sucks
- JGJohn GuzmanNov 20, 20255.0I was rushing to make it before 4pm Closing time. I made but barely, yet they still helped me mail off 3 prepaid EBay packages. Great customer service as always. That’s why I always go to the South Houston Post Office!
- MUMariela UNov 4, 20255.0Lilian was very kind and helpful! I went in to renew my passport, was out in less than 10 minutes! Will be returning to this location again.
- CACarlos AguileraOct 3, 20255.0Mi visita fue rápida para renovar pasaporte muy amables y rápido sin duda volveré para mas servicios aki
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 315 N Allen Genoa Rd?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this Post Office.
What are the hours of operation for this USPS location?
The Post Office is open Monday to Friday from 8:30 AM to 4:00 PM and closed on Saturdays and Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You should complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most locations require an appointment for passport services using the online scheduler, though limited walk-in hours may be offered at select locations.
How much does a passport photo cost at this USPS location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for available PO Boxes and reserve one online securely. You will receive instructions for completing your setup in person.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes but hours can vary by location. Please check with this local Post Office for specific lobby access hours.
What nearby places can I visit along with USPS at 315 N Allen Genoa Rd?
Nearby, you can find other USPS offices, SAP AutoWorks for automotive services, and several apartments like Gemini Gardens Apartments & Townhomes and Granada Terrace Apartments.
Are there any nearby restaurants I can try before or after visiting the USPS?
Yes, nearby restaurants include Pollo Bravo for Latin American cuisine, China Cabana Express for Asian dishes, and Tacos La Bala Number 9 for Mexican food.
What other services near this USPS location might be helpful to me?
Nearby services include Mario Valenzuela Insurance for insurance needs, R.V. Hair Salon for beauty services, and Great Minds Christian Academy for education.
Brand Certified Facts from United States Postal Service
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