United States Postal Service

1.9
26 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 19608 Somerset Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19608 Somerset Rd, Somerset, TX
78069, United States

Hours

Reviews

1.9
26 reviews
5 stars
4
4 stars
0
3 stars
3
2 stars
2
1 star
17
  • JV
    Jennifer Vasquez
    Sep 15, 2025
    1.0
    I am new to Somerset and every single time I come here or talk on the phone with anyone here they are extremely rude. They do not care to help you! The guy with the mask is the worst one but also the white lady up in the front. They always have an attitude and don’t care to hear your situation. Only decent person here would be the postmaster! Why are these people still working here!???
  • FR
    Frank Ruiz
    Sep 5, 2025
    2.0
    The majority of the postal workers are some of the most unhappy people, this includes the postal worker who helped me today at this location. Sad but True
  • LL
    Lillian Lopez
    Jun 27, 2024
    1.0
    Very poor and rude customer service. This office should be shut down.
  • BS
    Beatrice Shields
    Jul 25, 2023
    1.0
    If anyone needs to speak to the post master her name is Liz Moreno for the somerset post office. I went over to do a return and the man up front. Was rude. And he said I had to figure it out. I see a lot of bad reviews on this man and nothing is being done about it. Well guess what. I'm gonna do something about it. If nothing gets taken care of I will be contacting Louis dejoy. I'm sick and tired of rude people.
  • AG
    Amanda Garcia
    Jun 25, 2021
    1.0
    This Postmaster is the worst. She claims to be a Stickler for the rules but she picks and chooses which rules that she wants to follow. She doesn't stick to USPS rules or forms customers fill out. All our packages that are handed off to USPS never make it to our PO Box. Even through we have a street addressing form filled out. Even when we put both physical and po box number on the packages. She seems she's lazy and just wants to do things her way and not the correct USPS way. We have had issues since she took over and it has gotten worse since the mailing everything has become normal.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.