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United States Postal Service

1.9
(227 reviews)

Business Details

10550 N Loop Dr, Socorro, TX
79927, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10550 N Loop Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10550 N Loop Dr, Socorro, TX
79927, United States

Hours

Reviews

1.9
227 reviews
5 stars
42
4 stars
8
3 stars
3
2 stars
6
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with rude staff and unhelpful responses being common complaints.

Package Issues

Numerous reviews highlighted problems with missing or misdelivered packages, leading to frustration among customers.

Phone Accessibility

Customers frequently noted that the post office does not answer phone calls, making it difficult to resolve issues.

Mixed Experiences

While some customers praised the service and staff, many others expressed dissatisfaction, indicating a lack of consistency in service quality.
  • CG
    Cynthia Gonzalez
    Jan 20, 2026
    1.0
    Les daría ninguna estrella pero no se puede. Hay dos trabajadores en esta locación uno calvo y el otro canoso de barba. El calvo siempre despota y sin saber tratar a la gente. El canoso siempre huele a alcohol. Y de los dos no se hace ninguno no te pueden ayudar razonablemente. Solo saben decir no y técnicamente hágale como pueda. Ojalá el correo federal se preocupara por el servicio que brindan, contratando gente que si le guste hacer su trabajo .
  • NT
    Norma Torres
    Dec 31, 2025
    1.0
    I won’t give any stars. This place sucks, and so are the people who work there. Calling to complain only makes things worse. Packages are constantly missing, and when they do show up, they’re opened or broken. Their excuse is always the same: “It arrived like that.” We pay a lot of taxes to support this, yet the service is absolutely miserable and completely unacceptable.
  • MP
    Michael Peña
    Dec 14, 2025
    5.0
    this post office has a lot of negative reviews, but honestly I’ve never had any issues here. The staff has always been helpful, and my packages and mail have been handled without problems. Every visit has been quick and straightforward, which I really appreciate.
  • AG
    Allen G
    Nov 4, 2025
    1.0
    Horrible attitude there
  • JL
    Joshua Long
    Oct 22, 2025
    1.0
    This store is less the 2 stars for a reason and it is unfortunate. The staffing needs to be reevaluated. We have been lied to with this location in regards to accepting our kind of needs when receiving product. We have made arrangements after knowing their requirements. Moving forward they have rejected numerous of boxes under 5 feet that have weight max 50 pounds. We run a business and are renovating. Our boxes that come to us when turned back do not get returned to us or redelivered therefore losing product and money on our end due to negligence and incompetence from the employees of this store.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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