Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10550 N Loop Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
227 reviews
5 stars
42
4 stars
8
3 stars3
2 stars
6
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and unhelpful responses.
Delivery Issues
Numerous complaints about packages being lost, misdelivered, or not delivered at all.
Phone Accessibility
Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.
Mixed Experiences
While some customers praised the in-person service, others had negative experiences, indicating inconsistency in service quality.
- NTNorma TorresDec 31, 20251.0I won’t give any stars. This place sucks, and so are the people who work there. Calling to complain only makes things worse. Packages are constantly missing, and when they do show up, they’re opened or broken. Their excuse is always the same: “It arrived like that.” We pay a lot of taxes to support this, yet the service is absolutely miserable and completely unacceptable.
- MPMichael PeñaDec 14, 20255.0this post office has a lot of negative reviews, but honestly I’ve never had any issues here. The staff has always been helpful, and my packages and mail have been handled without problems. Every visit has been quick and straightforward, which I really appreciate.
- AGAllen GNov 4, 20251.0Horrible attitude there
- JLJoshua LongOct 22, 20251.0This store is less the 2 stars for a reason and it is unfortunate. The staffing needs to be reevaluated. We have been lied to with this location in regards to accepting our kind of needs when receiving product. We have made arrangements after knowing their requirements. Moving forward they have rejected numerous of boxes under 5 feet that have weight max 50 pounds. We run a business and are renovating. Our boxes that come to us when turned back do not get returned to us or redelivered therefore losing product and money on our end due to negligence and incompetence from the employees of this store.
- MCMartin CalzadaOct 17, 20251.0Worst postal service ever! Can’t deliver the packages ever if it doesn’t fit in the mailboxes they provide they don’t even attempt to deliver it to the physical address which is right in front of their mail boxes!!! No wonder USPS is going broke no one wants to have their things not delivered
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 10550 N Loop Dr?
You can send mail and ship packages, buy money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require a scheduled appointment using the online scheduler, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at the USPS?
The current fee for a passport photo at USPS is $15.
Are PO Boxes available online for this location?
Yes, you can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person at the Post Office.
What are the operating hours of the United States Postal Service at 10550 N Loop Dr?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I access PO Boxes after regular business hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Please check with the local Post Office for specific lobby access times.
Are there any nearby restaurants where I can eat before or after visiting the Post Office?
Yes, nearby restaurants include Wings R Us, Pizza Hut, and Patrick's Cafe, offering options for American, pizza, and Mexican cuisine respectively.
Is there public transportation or facilities nearby to help me reach the United States Postal Service?
Nearby you will find other post offices like Socorro Post Office and USPS, and services like Circle K gas station and car wash, which can be useful landmarks when navigating to the location.
Are there any financial or government services near the Post Office for combined errands?
Yes, nearby you can access Texas Health and Human Services Commission and Gecu financial services, making it convenient to handle postal, health, and financial matters in one area.