United States Postal Service

2.6
155 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 701 E Peyton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
701 E Peyton St, Sherman, TX
75090, United States

Hours

Reviews

2.6
155 reviews
5 stars
49
4 stars
11
3 stars
2
2 stars
9
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful responses to inquiries.

Delivery Issues

Many customers experienced problems with package deliveries, including items marked as delivered but not received, and packages delivered to the wrong addresses.

Staff Friendliness

While some customers praised individual staff members for being friendly and helpful, others reported a lack of professionalism and negative attitudes from certain employees.

Operational Efficiency

Customers noted inefficiencies such as long wait times, unresponsive phone lines, and issues with mail being lost or delayed.

Mixed Experiences

Some long-term customers reported positive experiences, contrasting sharply with the negative feedback from others, indicating inconsistency in service quality.
  • CQ
    Crystal Quijivix
    Dec 20, 2025
    1.0
    How do you not have a record of my transaction?
  • SB
    Shelli B
    Nov 17, 2025
    1.0
    Carrier/route runner returns items without proper reasoning. If they could just do the math, they would realize there is ample amount of postage on it.
  • KR
    Kyra Richardson
    Aug 5, 2025
    1.0
    This branch specifically is a joke of a postal service. Some genius didn’t want to deliver a large package to my doorstep (like the instructions stated), so they marked my mailbox as “too full” & just left. Didn’t even leave a notice in my mailbox. I had to go pick up my oversized package (as a useless 120lb woman) that I paid to have delivered. Took me 25 minutes to get it out and into my vehicle, injured myself in the process. Do yourself a favor & avoid using this place or having packages go through them.
  • NV
    Nat Valentino
    Jul 30, 2025
    1.0
    USPS needs to just shut down.
  • SB
    Sherry Boren
    Sep 2, 2020
    1.0
    Seem to be unable to deliver... would prefer ANY other delivery service at this point

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.