The UPS Store

2.7
243 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3883 in Sherman offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shafer Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
718 Highway 82 East, Sherman, TX
75090, United States

Hours

Reviews

2.7
243 reviews
5 stars
93
4 stars
8
3 stars
6
2 stars
15
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific employees mentioned for their poor attitudes.

Efficiency

While some reviews praised quick service, many noted long wait times and understaffing, leading to frustration.

Mixed Experiences

Feedback varied widely, with some customers highlighting helpful employees while others described consistently negative interactions.

Store Management

Several reviews criticized management for not addressing employee behavior and for inadequate staffing.

Location Issues

Customers expressed dissatisfaction with the store's hours and location, citing inconvenient closing times and a need for more UPS locations nearby.
  • CL
    Craig Leeser
    1 day ago
    5.0
    Everyone is friendly, but bring told to wait 15 minutes for 1 piece of paper to be laminated and the told it would be an additional 30 min is excessive Update: it only took 25 minutes In total
  • JJ
    Jim Jones
    4 days ago
    5.0
    Excellent service. FIVE STARS. Professional and friendly. Massive thank you to Christina for going the extra mile for us. Christina, you saved the day ! HERO.
  • KL
    Kim Lamaster
    6 days ago
    5.0
    Kristi, is so very good to work with! I wouldn't want to see anyone else help me! She's always been very happy, helpful and kind. She was the only one working this morning and she didn't loose her fantastic attitude when a line was forming. She kept it moving with her professional but kind and happy attitude! She started my day off with a positive experience! Thank you Kristi!
  • JA
    James Adams
    Nov 5, 2025
    1.0
    This store has the rudest owner and employees. Every single time I go in there they are extremely rude and condescending. I seriously don’t know how they stay in business.
  • KC
    K. Collins
    Oct 26, 2025
    1.0
    Terrible customer service. I went in to get a form notarized and was told I needed a appointment. Then the employee went yo ask the 2 notaries if would help me; and they laughed in the back and refusedto help. The employee in the front basically laughed in my face when I said the website was not working to schedule a appointment. I ended up at the bank down the street to get my notary, for free (1st National Bank). I will be avoiding this UPS location at all cost and would not recommend using them.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Sherman offer?

The UPS Store in Sherman offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store in Sherman?

The UPS Store is open Monday to Thursday from 8:00 AM to 6:30 PM, Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.