The UPS Store

2.8
255 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3883 in Sherman offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shafer Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
718 Highway 82 East, Sherman, TX
75090, United States

Hours

Reviews

2.8
255 reviews
5 stars
100
4 stars
8
3 stars
6
2 stars
15
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.

Efficiency

While many customers appreciate the quick service during busy times, others express frustration with long wait times and understaffing.

Notary Services

Numerous reviews indicate that the notary service is often unavailable or requires appointments, leading to customer dissatisfaction.

Store Management

Several reviews criticize the management and staffing issues, suggesting a need for better training and more employees to handle the volume of customers.
  • NM
    Nila Gene Manning
    Jan 5, 2026
    5.0
    Friendly, helpful and efficient employees. There is always a long line out the door, but these employees are fast and efficient and wait time is not long. Note: The adjacent store space at address 734 is empty. My suggestion is, UPS Store acquire that space also and make this very small store double the size. They get so many customers it would be worth it for UPS Store and its customers. Thank you. Nila Manning
  • RA
    Robert Arnold
    Jan 2, 2026
    5.0
    Consistent, friendly, fast, knowledgeable, money saving staff!!! BEST in Grayson, Fannin, Cooke Counties!!!
  • VK
    Vickie Kirby
    Dec 28, 2025
    5.0
    This location is always quite busy. I have had friendly and helpful service for the last few months. That wasn’t necessarily the case previously.
  • HW
    Heather Whitney
    Dec 16, 2025
    5.0
    I had originally planned on using the USPS in Sherman, yet they were absolutely rude! I'll never return it was that bad and I'm a pretty forgiving person! Already frustrated, id gone to the UPS as I've always had a good experience and this time was no different. The lady was very sweet, very helpful and I didn't even know they save addresses and that's so helpful! I will certainly keep UPS as my #1 go to from now on! Thank you ladies for helping me get back into a better mood and getting the package to my daughter! She thanks you too.
  • MM
    Michael Muellenborn
    Dec 8, 2025
    5.0
    Hi UPS team, Even though I am not always a happy UPS customer, I believe it’s important to recognize excellent service—not just report negative experiences. Today (12/08/2025), during the busy Christmas shipping season, I visited your store around 12:30 PM (lunch time). The line was long, and I expected to wait at least an hour to ship my packages. However, I was pleasantly surprised. A young, dynamic UPS employee was working alone behind the counter while others were likely on lunch break. Despite the pressure, this employee handled every customer with respect, courtesy, and professionalism—while maintaining impressive speed. Thanks to her efficiency and positive attitude, I was out of the store in less than 30 minutes. This level of service deserves recognition, and I want to express my gratitude for the great work.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Sherman offer?

The UPS Store in Sherman offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store in Sherman?

The UPS Store is open Monday to Thursday from 8:00 AM to 6:30 PM, Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.