United States Postal Service

2.0
168 reviews

About

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Visit your local Post Office™ at 1081 Elbel Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1081 Elbel Rd, Schertz, TX
78154, United States

Hours

Reviews

2.0
168 reviews
5 stars
34
4 stars
6
3 stars
4
2 stars
8
1 star
116
  • TD
    Tyler Dixon
    Sep 10, 2025
    1.0
    The USPS worker that services my route & business has committed several federal offenses which are FELONIES, yet ever getting ahold of a real live person to make a formal complaint has become impossible. At this point im just going to file felony charges with the local police & contact the attorney general.
  • BA
    B Allen
    Aug 29, 2025
    1.0
    If you are looking for abysmal customer service, poor attitudes, incompetence and a complete lack of helpfulness, look no further! This is the place!
  • GA
    Gina Allison
    Aug 13, 2025
    1.0
    I was just there and Jesse helped me for the second time. I gave him a pass last time for being rude. He was very rude again this time. I will NOT be back to the Schertz Post Office. I even cracked a joke and of course he didn't even smile. I think he does not need a Customer Service job. I really wanted to give Zero stars.
  • DP
    Dan Pleger
    Aug 9, 2025
    1.0
    Slow service, some employees are slow. Today they had a very horrible yard maintenance service that intentionally blew dirt and debris all over everyone's cars and when myself and other customers complained the clerks ar the desk shrugged it off and made the excuse it a different entity. Wouldn't even get the supervisor when asked. Found out they intentionally blew dirt at my wife when she got out of the car. Don't go here go to the Cibolo post office instead
  • LC
    Liuba Morales Corrales
    Aug 8, 2025
    1.0
    The lady who delivers the mail at 17321 Lookout Rd doesn't do her job well, she doesn't deliver packages that are from the second floor up, and to top it off she lies, she doesn't go up and says she does, it's disrespectful to customers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.