The UPS Store

4.6
330 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3403 in Schertz offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Forest Ridge Shopping Center Next To H.E.B..

Details

  • DeliveryNot available

Location

The UPS Store
17460 I-35 N, Schertz, TX
78154, United States

Hours

Reviews

4.6
330 reviews
5 stars
291
4 stars
6
3 stars
1
2 stars
2
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, with specific mentions of employees like Tre, Mike, and Xander.

Efficiency

Many reviews highlighted the quick and efficient service provided, especially regarding returns and shipping processes.

Positive Atmosphere

The store was described as a pleasant place to visit, with employees creating a welcoming environment that made customers feel valued.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to package handling and management responses.

Knowledgeable Staff

Customers appreciated the staff's knowledge and ability to assist with various shipping and return issues.
  • GB
    Grace Brabson
    Oct 31, 2025
    5.0
    tre was very helpful!!
  • IR
    Isabel Ramirez
    Oct 31, 2025
    5.0
    Tre greeted me as soon as I walked in the door and assisted me quickly. He was friendly, nice and smiled making sure I verified all the shipping information before confirming. This store is always helpful and prompt.
  • CD
    Corttni Dooley-Rosas
    Oct 31, 2025
    5.0
    Tre was super helpful and got everything packed and shipped seamlessly!
  • LL
    Lady Leo
    Oct 28, 2025
    5.0
    I can’t say enough good things about this UPS Store and the wonderful team who works here! I visit regularly, and every time I walk in, the manager Mike goes above and beyond to help me out. He’s always so friendly, patient, and treats me like family—no matter how busy it gets, he finds a way to make things easy, especially when I’m dealing with tricky Amazon returns or complicated shipments. Mike and the entire team are genuinely kind, always quick to offer assistance, and make every visit a smooth and positive experience. Their attention to customer service is truly a breath of fresh air. Thank you to Mike and everyone at this location—you’ve set the standard for what great service should be. I highly recommend this UPS Store to anyone looking for fast, friendly, and reliable service !
  • KK
    katie
    Oct 23, 2025
    5.0
    Xander was so sweet and helpful !! I went in right before they had to close and he went out of his way to help me and explain the whole process to me. Mike was also very sweet and helpful !! great service amazing staff.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3403 in Schertz offer?

The UPS Store #3403 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.

Where is The UPS Store #3403 located in Schertz?

It is located at 17460 I-35 N, Ste 430, Schertz, TX 78154, inside the Forest Ridge Shopping Center next to H.E.B.