Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3403 in Schertz offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Forest Ridge Shopping Center Next To H.E.B..
Details
- DeliveryNot available
Location
Hours
Reviews
4.6
330 reviews
5 stars
291
4 stars
6
3 stars1
2 stars2
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, with specific mentions of employees like Tre, Mike, and Xander.
Efficiency
Many reviews highlighted the quick and efficient service provided, especially regarding returns and shipping processes.
Positive Atmosphere
The store was described as a pleasant place to visit, with employees creating a welcoming environment that made customers feel valued.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to package handling and management responses.
Knowledgeable Staff
Customers appreciated the staff's knowledge and ability to assist with various shipping and return issues.
- GBGrace BrabsonOct 31, 20255.0tre was very helpful!!
- IRIsabel RamirezOct 31, 20255.0Tre greeted me as soon as I walked in the door and assisted me quickly. He was friendly, nice and smiled making sure I verified all the shipping information before confirming. This store is always helpful and prompt.
- CDCorttni Dooley-RosasOct 31, 20255.0Tre was super helpful and got everything packed and shipped seamlessly!
- LLLady LeoOct 28, 20255.0I can’t say enough good things about this UPS Store and the wonderful team who works here! I visit regularly, and every time I walk in, the manager Mike goes above and beyond to help me out. He’s always so friendly, patient, and treats me like family—no matter how busy it gets, he finds a way to make things easy, especially when I’m dealing with tricky Amazon returns or complicated shipments. Mike and the entire team are genuinely kind, always quick to offer assistance, and make every visit a smooth and positive experience. Their attention to customer service is truly a breath of fresh air. Thank you to Mike and everyone at this location—you’ve set the standard for what great service should be. I highly recommend this UPS Store to anyone looking for fast, friendly, and reliable service !
- KKkatieOct 23, 20255.0Xander was so sweet and helpful !! I went in right before they had to close and he went out of his way to help me and explain the whole process to me. Mike was also very sweet and helpful !! great service amazing staff.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3403 in Schertz offer?
The UPS Store #3403 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.
Where is The UPS Store #3403 located in Schertz?
It is located at 17460 I-35 N, Ste 430, Schertz, TX 78154, inside the Forest Ridge Shopping Center next to H.E.B.
What are the regular business hours for The UPS Store #3403?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #3403 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It follows regular hours on Veterans Day and the day after Thanksgiving and Christmas.
What payment options are accepted at The UPS Store #3403?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #3403 offer mailbox rental services?
Yes, the store offers mailbox services to securely receive your mail and packages.
Can I use The UPS Store #3403 for professional printing and document finishing?
Yes, they provide professional printing services, document finishing, and banner printing among their offerings.
What nearby places can I visit around The UPS Store #3403 in Schertz?
Nearby places include Baskin-Robbins for desserts, Radiate Coalition for community services, and Massage Envy - Schertz for spa and massage services.
Is there a good place to grab a treat after visiting The UPS Store #3403?
Yes, Baskin-Robbins is close by where you can enjoy ice cream, bakery items, and desserts after your visit.
Are there community services near The UPS Store #3403 that customers might be interested in?
Radiate Coalition and A+ Academic Resources are nearby community service organizations offering various helpful resources and test preparation services.