Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 900 Bugg Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
359 reviews
5 stars
93
4 stars
19
3 stars
12
2 stars
17
1 star
218
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about employees making faces or showing aggression.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for being slow and unresponsive.
Operational Issues
Frequent complaints about incorrect hours, long wait times, and issues with package handling and delivery.
Mixed Experiences
Some customers had positive experiences with specific staff members, while others had consistently negative interactions.
BB
Benjamin
2 days ago
1.0
Gemeta is a real pleasure to be around (this is sarcasm, she was extremely rude)
LH
Lindsay Hamby
Jan 28, 2026
1.0
Apparently they close & turn off electricity the hour before they close and can't ring you up for anything. People there were unhelpful. Complete waste of time to visit.
EE
Eithan gustavo Enamorado
Jan 24, 2026
5.0
Durante las veces que e logrado ir por paqueteria me an atendido exelente muy buen servicio que le dan exelente trabajadores no importa quien sea ellos tratan de dar el mejor servicio ami me atendieron super bien
EE
Esme EE
Jan 23, 2026
1.0
I don't recommend anyone doing a walk in for passport, I got rejected 3 times. They assured me to go at a certain time which they take walk ins so I was there earlier. They told me they didn't have enough staff and to go back the following day which I got rejected again. I ask one of the staff members why would they give me a certain time if they are not going to help me she just responded "I don't know what to tell you". I should've made an appointment, oh but I couldn't because their machine was down for a few days
KM
Kaylean Mina
Jan 12, 2026
1.0
Staff is extremely rude and was making faces at simple questions regarding passport photos. Lady in the front with a headband constantly showed aggression to all customers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in San Marcos, TX?
The United States Postal Service is located at 900 Bugg Ln, Ste 110A, San Marcos, TX 78666.
What are the regular business hours for the USPS at 900 Bugg Ln?
The USPS at 900 Bugg Ln is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I get a passport application and photo at this USPS location?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment through the online scheduler.
Do I need an appointment for passport services at this Post Office?
You typically need to schedule an appointment for passport services using the USPS online scheduler. Some limited walk-in hours may be available at select locations.
How much does it cost to take a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at the United States Postal Service?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person with valid ID at the local Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this specific Post Office for exact lobby hours.
What nearby places can I visit around the USPS at 900 Bugg Ln?
Nearby places include Absolute Life Wellness Center, Changing Faces Barbershop, LibertyX Bitcoin Cashier, Uplift Nutrition SAN Marcos restaurant, and several insurance agencies like Nationwide Insurance: Mahan Insurance Services Inc.
Are there convenient dining options near the USPS in San Marcos?
Yes, nearby dining options include Uplift Nutrition SAN Marcos, Pizza Hut, China Palace Super Buffet, and Dairy Queen, making it easy to grab a meal before or after your visit.
How can nearby financial services help me when I visit the USPS location?
Nearby financial services such as Republic Finance, Regional Finance, Austin Telco Federal Credit Union, and Lendmark Financial can assist with banking or loan needs alongside your postal services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: