Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 900 Bugg Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
347 reviews
5 stars
88
4 stars
19
3 stars
12
2 stars
16
1 star
212
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback is mixed regarding staff attitude; some customers praised friendly and helpful employees, while others reported rudeness and unprofessional behavior.
Service Efficiency
Customers frequently mentioned long wait times and inefficiencies, particularly during busy hours, leading to frustration.
Customer Support
While some reviews highlighted excellent customer service experiences, others noted poor communication and unresponsive phone support.
Operational Issues
Several reviews pointed out incorrect hours of operation and issues with package handling, including lost or delayed items.
Overall Experience
The overall sentiment is divided; some customers had positive experiences, while many expressed dissatisfaction with the service quality.
- LELuis EstradaSep 29, 20251.0Extremely rude staff
- LKLeslie KAug 28, 20255.0Y’all I read such horrible reviews and was SO nervous about getting scheduling my passport appointment for processing here. I was PLEASANTLY SURPRISED and relieved to receive the most amazing service by Luis. He was so pleasant, friendly, & knowledgeable!! He processed my paperwork and took my photo all in less than 15 minutes. I’d give 10 stars if I could!!
- MZMandy ZernaAug 21, 20251.0The worse place to send just a small envelope . Short staff not my problem I been here waiting for one hour and 30 mins .
- MHMatthew HollandAug 20, 20255.0I would like to acknowledge the outstanding service I received from Ashly during my credentialing process. She was professional, efficient, and genuinely cared for my experience. Ashly was quick to respond to any questions I had and worked to make the appointment as quick as possible. I’m very grateful for her help and highly recommend this location for credentialing.
- ARAddie ReppAug 15, 20251.0Very rude staff particularly the woman working on 08/16/2025 . I was simply trying to get a shipping label for a package I want to sent out oversees. They kept picking at tiny mistakes I had and then sending me to the back of the line. They were not explaining clearly how to fix it. You really never know what people are going through so treating a human like that is not ok.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in San Marcos, TX?
The United States Postal Service is located at 900 Bugg Ln, Ste 110A, San Marcos, TX 78666.
What are the regular business hours for the USPS at 900 Bugg Ln?
The USPS at 900 Bugg Ln is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I get a passport application and photo at this USPS location?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment through the online scheduler.
Do I need an appointment for passport services at this Post Office?
You typically need to schedule an appointment for passport services using the USPS online scheduler. Some limited walk-in hours may be available at select locations.
How much does it cost to take a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at the United States Postal Service?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person with valid ID at the local Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this specific Post Office for exact lobby hours.
What nearby places can I visit around the USPS at 900 Bugg Ln?
Nearby places include Absolute Life Wellness Center, Changing Faces Barbershop, LibertyX Bitcoin Cashier, Uplift Nutrition SAN Marcos restaurant, and several insurance agencies like Nationwide Insurance: Mahan Insurance Services Inc.
Are there convenient dining options near the USPS in San Marcos?
Yes, nearby dining options include Uplift Nutrition SAN Marcos, Pizza Hut, China Palace Super Buffet, and Dairy Queen, making it easy to grab a meal before or after your visit.
How can nearby financial services help me when I visit the USPS location?
Nearby financial services such as Republic Finance, Regional Finance, Austin Telco Federal Credit Union, and Lendmark Financial can assist with banking or loan needs alongside your postal services.