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The UPS Store

4.3
(34 reviews)

Business Details

1104 Thorpe Ln, San Marcos, TX
78666, United States
(737) 399-4800
https://locations.theupsstore.com/tx/san-marcos/1104-thorpe-ln

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #8130 in San Marcos offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
1104 Thorpe Ln, San Marcos, TX
78666, United States

Hours

Reviews

4.3
34 reviews
5 stars
27
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • KM
    kameron martinez
    5 days ago
    5.0
    I went in to send off my phone for replacement. And upon arrival Mr. Patel notified me I didn't have all the information. So I called customer service to get the correct shipping information. After 1hr of back and forth on the phone with customer service. Mr Patel went above and beyond and even spoke to the rep on the phone to help me get the right information. At the end of the day my phone was sent off correctly with the help from Mr.Patel that took time out of his day to try to help me with my phone vendor. Super friendly and helpful.
  • BT
    Brian Garcia Tirado
    Feb 13, 2026
    5.0
    Great customer service and very friendly!
  • SK
    Steve Koenig
    Feb 10, 2026
    5.0
    Friendly clerks and fast service!
  • TS
    Taylor Sowers
    Jan 30, 2026
    5.0
    Got my passport picture taken here and a front and back copy of my marriage certificate. The entire team of staff was incredibly knowledgeable, helpful and did a fantastic job! They are an amazing team of hard working individuals that were very kind. 10/10 recommend this location and I am super grateful for all of their help.
  • DW
    D Wiley
    Jan 20, 2026
    1.0
    I had a REALLY terrible experience with a VERY RUDE employee. I was very surprised as I know this business hasn’t been there that long. Not sure if they will make it. When I asked if I could drop off USPS packages I was told that I could not drop off small packages of that size (12x12x4). I asked this because the other UPS store in San Marcos offers this as a service. When I asked her “up to what size do you take” she got angry and said “we don’t take them at all”. She answered by saying “they’ve already picked up today”. When I clarified that, I just wanted to know what sizes they did except she said. “We don’t take them”. And then she told me they “don’t take them at all as of today”. Very rude and very non-customer centric. They have lost my business for good and I don’t recommend anyone using them. I wish these reviews let you leave less than 1 star.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in San Marcos offer?

The UPS Store #8130 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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