United States Postal Service

2.6
63 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1107 Austin Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1107 Austin Hwy, San Antonio, TX
78209, United States

Hours

Reviews

2.6
63 reviews
5 stars
23
4 stars
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0
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1 star
34
  • SE
    Sandra Esquivel
    Mar 11, 2025
    1.0
    I would rate this zero stars if that was possible! This post office is notorious for “losing” packages or delivering to wrong addresses. They 100% have inside employer theft. People please call the post matter to file your complaints. This has been going on since they opened and they aren’t taking responsibility. In one case, a postal worker signed the delivery confirmation ticket for a post office box that is no longer in use but only the post office would know that. I only found out because I got a copy of the confirmation and called the real owner of the post office box and he said he hasn’t used that box since his father passed but didn’t stop the auto payment for the box. I emailed him the signed confirmation and he verified it was his name and obviously his phone number but not his writing. They keep that information at the post office and one of the employees used it to steal the package thinking no one was monitoring that mailbox.
  • TP
    Tommy Poe
    May 6, 2024
    1.0
    825 AM on may 6 2024 and lobby doors are still locked. Worst post office i have ever been to. 830 AM and still locked. Terrible service. Dont care about counter service. Cannot access pot office box
  • KM
    KRIEG MAN
    Oct 16, 2023
    1.0
    Had to pay 4 dollars for tape because this lady wouldn't put the prepaid ground mail label on my package because the tape said priority. Thank you very much Gina. Really appreciate that!!
  • CM
    Cory Moore
    Jan 4, 2022
    1.0
    Does anyone work here? I have called three days in a row and nobody seems to work there it just rings and rings until the system hangs up..
  • VS
    Vana Stevens
    Nov 13, 2021
    4.0
    When visiting this post office the employees and manager are consistently kind and helpful. Sometimes it does feel that they are understaffed and the wait can be long, but the employees (from my experience) do their best to move the line as fast as they can. A few months ago I had a package “available for pickup” because it was not delivered to my apartment (unsure why). I went to another USPS to pick it up and they were closing an hour earlier than posted and said to come back another time. I drove to this USPS just to talk to someone and confirm the location of the package - the manager assisted and looked it up in the system and was overall very kind even though they were nearing closing time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.