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United States Postal Service

2.8
(146 reviews)

Business Details

2400 McCullough Ave, San Antonio, TX
78212, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2400 McCullough Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2400 McCullough Ave, San Antonio, TX
78212, United States

Hours

Reviews

2.8
146 reviews
5 stars
55
4 stars
7
3 stars
8
2 stars
4
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their friendliness and efficiency, while others are described as rude and unhelpful.

Efficiency

Many customers appreciate the quick service and short wait times, although there are complaints about long lines and understaffing during busy periods.

Package Handling

There are numerous complaints about packages being lost, delivered to the wrong address, or mishandled, leading to frustration among customers.

Facility Issues

Customers have noted issues with the self-service kiosk being out of order and the limited availability of drop-off boxes.
  • AM
    Aaron Mendoza
    Feb 10, 2026
    5.0
    I came in and the line was short, I was able to mail my package quickly and staff was nice during my visit.
  • BR
    Bearr Rivera
    Jan 30, 2026
    5.0
    I was in and out super quick and the clerk was able to take care of everything while I was standing right there - so different than past experiences! I really like how USPS is innovating these days!
  • AE
    A. Simon España
    Jan 22, 2026
    1.0
    Horrible customer service or lack thereof is what I experienced from that Norbit looking character named Alex. The individual was unhelpful, impatient, condescending, & smug to say the least.
  • KR
    Kiah Reinert
    Jan 12, 2026
    5.0
    James is by far the BEST person I have ever worked with. I lost a receipt and he helped me find it so quickly and was so nice! I appreciate him so so very much! Huge shoutout to James!
  • MP
    Melissa Pierce
    Dec 1, 2025
    3.0
    I have had mixed experiences here. Some employees are wonderful, and some are lacking. It depends on the day and who is helping you. What prompted me to write this review is what happened today - as I was checking out, the card reader asked what I would rate my experience. Before I could even answer, the employee helping me selected “good” because she wanted positive feedback. I would have answered that as well if she had not robbed me of my response. I really did not appreciate that.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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