Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2400 McCullough Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
2400 McCullough Ave, San Antonio, TX
78212, United States
Hours
Reviews
2.8
143 reviews
5 stars
53
4 stars
7
3 stars
8
2 stars
4
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Staff Efficiency
Customers frequently mention long wait times and understaffing, leading to frustration during busy periods.
Package Handling
There are numerous complaints about packages being lost, delivered to the wrong address, or mishandled, causing significant customer dissatisfaction.
Facility Issues
The self-service kiosk is often reported as out of order, and there are complaints about the cleanliness and organization of the facility.
Positive Experiences
Despite the negative feedback, several customers report positive experiences with specific staff members who provided excellent service.
- KRKiah Reinert1 day ago5.0James is by far the BEST person I have ever worked with. I lost a receipt and he helped me find it so quickly and was so nice! I appreciate him so so very much! Huge shoutout to James!
- MPMelissa PierceDec 1, 20253.0I have had mixed experiences here. Some employees are wonderful, and some are lacking. It depends on the day and who is helping you. What prompted me to write this review is what happened today - as I was checking out, the card reader asked what I would rate my experience. Before I could even answer, the employee helping me selected “good” because she wanted positive feedback. I would have answered that as well if she had not robbed me of my response. I really did not appreciate that.
- CCCarlos CastañedaOct 25, 20255.0Never had a bad experience and I've been going there for half a decade. Staff are pleasant and the optional self-service kiosk works. No idea why the overall rating is so low.
- RTRaquel TorresSep 24, 20251.0ZERO stars. Go to another post office. Horrible customer service, rude staff.
- RRRoslyn RosalesAug 29, 20255.0As a small business owner, I could not operate without this post office. The staff is always friendly and helpful, there's a kiosk just outside of the main area if you need something quick (I use it to weigh and mail packages to clients or buy a few stamps), and they have a variety of P.O. boxes to suit your needs. I've been using this post office for 14 years, and want to thank everyone at this location for helping my business thrive.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2400 McCullough Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, thousands of Post Offices including this one accept first-time passport applications and many can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment to access passport services at this location?
Most Post Offices that offer passport services require you to schedule an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 2400 McCullough Ave?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this USPS location?
Yes, you can search, reserve, and apply for a PO Box online or in person at this Post Office. You will need two valid forms of ID if applying in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby. Access hours may vary, so it is recommended to check with this Post Office for specific times.
What nearby places can help me find the United States Postal Service at 2400 McCullough Ave?
Nearby places such as Alamo Area Hospitality Association and Bella Bella TX can serve as landmarks or points of reference when locating the Post Office.
Are there any nearby dining options near the USPS location for a quick meal or coffee?
Yes, nearby options include Rise Up Acai Bowls, Extra Fine Monte Vista bakery and coffee shop, and Carlucci’s Italian Restaurant where customers can enjoy a meal or refreshments before or after their visit.
What other services or amenities can I find near the USPS on McCullough Ave?
Near the Post Office you can find medical equipment suppliers, counseling services like Families De Novo Counseling, photography services at Sergio Arratia Photography, and various marketing agencies such as TML San Antonio.