Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20403 Encino Ledge to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
556 reviews
5 stars
145
4 stars
18
3 stars
16
2 stars
20
1 star
357
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and lack of professionalism.
Efficiency
Many customers reported long wait times and inefficiencies, particularly during busy periods, leading to frustration.
Package Handling
Numerous complaints about lost or misdelivered packages, as well as issues with mailbox keys and mail theft, indicate significant operational problems.
Staff Attitude
Several reviews highlight a lack of courtesy and respect from staff, with some customers feeling belittled or ignored.
- EOEsther Olokun3 days ago2.0Waste of time. Went for a passport renewal which you CANNOT make an appointment for yet you must still wait to be attended to by passport personnel, even with your paperwork completed. On their website it states that they accept walk-ins. When you get there, they have a sign stating “no walk-ins until further notice”. There were 5 people behind the counter yesterday and NO LINE for people shipping packages, yet only one person working on passports with one young lady for over 45 minutes, while two of us were waiting to be attended to. Wasted an hour there and left without being attended to.
- MDMyles DuelmDec 27, 20255.0Very friendly staff and super fast service!
- GAGloria AlvarezDec 16, 20255.0Rueben was OUTSTANDING today! Helped me send my Xmas cookies to my Marine! 10 out of 10 service.
- TSTyler SepulvedaDec 8, 20255.0Everybody was really nice to me and patient with me today as I mailed some boxes to a friend. I was having a bad day but the staff members who helped me were all very patient.
- LSLeslie SanchezNov 22, 20255.0I just moved to San Antonio and came in Saturday and nothing different than other ones that i went, i don’t know why bad reviews, normal lines, good people and good service 🫶
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 20403 Encino Ledge?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services.
Do I need an appointment for passport services at the Encino Ledge Post Office?
Most passport services require scheduling an appointment online, but limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service on Encino Ledge?
Monday through Friday, it is open from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online at the USPS website or in person by bringing two valid IDs and a completed application.
Is 24/7 access available for PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with the local Post Office for exact lobby hours.
What is the fee for a passport photo at this Post Office?
The current passport photo fee at USPS is $15.
Which nearby places can I visit after my postal errands at the Encino Ledge location?
Nearby, you can visit Luminary Lights, The Home Depot for home improvement needs, or enjoy dining at Taco Palenque and Pollo Tropical restaurants.
Are there medical services close to the Encino Ledge Post Office?
Yes, CommuniCare Health Centers - Encino Park Clinic and HealthTexas Medical Group - Stone Oak Clinic are nearby for your healthcare needs.
Can I combine a visit to the Post Office with other errands at nearby businesses?
Absolutely, you can visit nearby services such as Rivers Schara Insurance, Western Union for money transfers, or rent trucks at Truck Rental Center at The Home Depot.