United States Postal Service

2.7
105 reviews

About

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Visit your local Post Office™ at 2000 S Hackberry St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2000 S Hackberry St, San Antonio, TX
78210, United States

Hours

Reviews

2.7
105 reviews
5 stars
32
4 stars
11
3 stars
9
2 stars
4
1 star
49
  • NF
    Nelly Fraga
    Nov 8, 2025
    1.0
    There has been a complete lack of communication and consistency between postmasters at this location. When we moved into our home, we confirmed the placement of our mailbox with the postmaster, and it was approved. However, months later, we began receiving notices from our mail carrier stating that our mail would no longer be delivered unless the mailbox was moved forward a few inches. We contacted the post office multiple times and on three separate occasions we were told by the postmaster that the current placement was acceptable and that there should not be an issue. Despite this, another postmaster later contradicted the previous approvals and dismissed the situation in a rude and unprofessional manner, even in front of other employees. This experience has caused unnecessary inconvenience and confusion, and it reflects poor internal communication and a lack of respect toward customers who are simply trying to follow the instructions they were originally given.
  • RC
    Richard Delabreau (Chester)
    Oct 25, 2025
    5.0
    All employees are very very attentive here, going above expectations ensuring everything's safely getting where it's going. It's the genuine care that makes me happy with all services being done at this location. Round of applause too all. ⭐⭐⭐⭐⭐
  • RR
    Rosalinda Reyes
    Oct 10, 2025
    1.0
    My brother was talking to some man named Duncan and he was being very rude and disrespectful and I heard him cussing at my brother and he hung up on him. So I decide to call back to do a complaint and he tells me that I can do the complaint with him .then Duncan realize the complaint was about him, so he started being rude and disrespectful to me.so I ask for his manager and Duncan says that she won't be until next week Tuesday and he laughs.Like if it's funny.
  • JT
    Jessica Teran
    Jul 25, 2025
    1.0
    The mailman Paul is rude as fudge and the customer service at the counter is horrible!
  • SS
    Spyker
    Feb 6, 2024
    1.0
    Anthony is discourteous; a sourpuss of the highest order.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.