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Visit your local Post Office™ at 2000 S Hackberry St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
There has been a complete lack of communication and consistency between postmasters at this location. When we moved into our home, we confirmed the placement of our mailbox with the postmaster, and it was approved. However, months later, we began receiving notices from our mail carrier stating that our mail would no longer be delivered unless the mailbox was moved forward a few inches.
We contacted the post office multiple times and on three separate occasions we were told by the postmaster that the current placement was acceptable and that there should not be an issue. Despite this, another postmaster later contradicted the previous approvals and dismissed the situation in a rude and unprofessional manner, even in front of other employees.
This experience has caused unnecessary inconvenience and confusion, and it reflects poor internal communication and a lack of respect toward customers who are simply trying to follow the instructions they were originally given.
RC
Richard Delabreau (Chester)
Oct 25, 2025
5.0
All employees are very very attentive here, going above expectations ensuring everything's safely getting where it's going. It's the genuine care that makes me happy with all services being done at this location. Round of applause too all. ⭐⭐⭐⭐⭐
RR
Rosalinda Reyes
Oct 10, 2025
1.0
My brother was talking to some man named Duncan and he was being very rude and disrespectful and I heard him cussing at my brother and he hung up on him. So I decide to call back to do a complaint and he tells me that I can do the complaint with him .then Duncan realize the complaint was about him, so he started being rude and disrespectful to me.so I ask for his manager and Duncan says that she won't be until next week Tuesday and he laughs.Like if it's funny.
JT
Jessica Teran
Jul 25, 2025
1.0
The mailman Paul is rude as fudge and the customer service at the counter is horrible!
SS
Spyker
Feb 6, 2024
1.0
Anthony is discourteous; a sourpuss of the highest order.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2000 S Hackberry St offer?
This Post Office offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can take passport photos. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment scheduled through the USPS online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Online reservations are available at the USPS website.
Is access to PO Boxes available after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this location for specifics.
Where is the nearest convenience store to the United States Postal Service at 2000 S Hackberry St?
Times Market is a nearby convenience store where you can quickly pick up snacks or essentials before or after your postal visit.
Are there other postal or shipping services close to the USPS location on S Hackberry St?
Yes, the Post office Hackberry offering freight and cargo services and USPS locations nearby provide additional mailing and shipping options.
What dining options are available near the USPS at 2000 S Hackberry St?
Nearby restaurants include Pizza Hut, Little Red Barn Steak House, and Amigos snack & more #1 for a variety of meal choices before or after your visit.
Can I combine a visit to the USPS with healthcare needs nearby?
Yes, City of San Antonio Public Health Clinics, STD HIV Clinic, and CoSA Metropolitan Health District are close by for medical services if needed.