United States Postal Service

2.4
324 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 12951 Huebner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12951 Huebner Rd, San Antonio, TX
78230, United States

Hours

Reviews

2.4
324 reviews
5 stars
98
4 stars
13
3 stars
8
2 stars
7
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and helpful service, others report rudeness and unprofessional behavior.

Service Efficiency

Many customers express frustration with slow service, long wait times, and issues with package delivery and retrieval.

Appointment Issues

Numerous complaints about canceled passport appointments and difficulty reaching staff by phone.

Mail Delivery Problems

Frequent reports of lost or misdelivered mail, with customers feeling their concerns are not taken seriously.

Facility Management

Concerns about cleanliness, staffing levels, and overall management of the post office.
  • DP
    Devon Prado
    Nov 10, 2025
    5.0
    I can only speak on my experiences and they have literally been great every time. Fast and very friendly. Even fun small chat. Appreciate their upbeat attitudes.
  • JC
    John Churchill
    Nov 1, 2025
    4.0
    Why dop the hours online say 3:30 on Saturday and the mailbox reads 3:00 p.m.for hours at the Huebnor Post Office??
  • HH
    Hannah
    Oct 14, 2025
    1.0
    Very rude staff, will be visiting a different location next time.
  • JC
    Jennifer Carrillo
    Sep 25, 2025
    5.0
    My favorite post office in San Antonio. Staff is friendly and they have self service machine with large package drop off.
  • CF
    Cathy Floyd
    Sep 12, 2025
    5.0
    The service here has always been great!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.