United States Postal Service

2.8
228 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1064 Vance Jackson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1064 Vance Jackson Rd, San Antonio, TX
78201, United States

Hours

Reviews

2.8
228 reviews
5 stars
83
4 stars
15
3 stars
7
2 stars
9
1 star
114

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail delivery, including lost packages and incorrect mail being delivered.

Customer Service

Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported rudeness and unprofessional behavior.

Accessibility

Customers expressed frustration over limited access to PO boxes and the post office's hours, particularly on weekends.

Efficiency

Some reviews highlighted quick service and efficient handling of packages, while others noted long wait times and poor communication.
  • SS
    StopLosingMyMail!
    Dec 8, 2025
    1.0
    Very frequently within the last year my mail has not been delivered at all to the recipient. It got lost with the Christmas cards, but contained a check for the city. At least 5 mail pieces that I know of, from emails sent to me daily from USPS about what to expect in the day’s mail have never been delivered. On occasion a neighbor has put them in my mailbox later in the day. I believe the mail carrier may be delivering them to another 426 on another street. He also walks right through my yard, rain or shine, tracking mud all over the porch and smashing down my newly planted grass. The system of reporting such things is unreasonable and requires weeks of waiting while my mail drifts further and further away into some landfill. I’m not impressed at all with this post office.
  • JL
    James Fish Lawson
    Nov 17, 2025
    1.0
    Service is good when you can actually get service at the pickup door. They purposely ignore buzzer and just leave you standing there with zero recognition, thanks USPS, no wonder people choose other options.
  • AC
    Alexandra Calve
    Sep 18, 2025
    5.0
    All of the postal workers here were so kind and helpful!! I love their positive attitude.
  • RT
    Richard Tienda
    Sep 8, 2025
    1.0
    i would like my. micro managment bubble back i made it on a flourescent bulb in here
  • MM
    Mike
    Sep 8, 2025
    1.0
    Postal services needs to start looking around while walking & just not coming around the corner....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.