United States Postal Service

2.8
227 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1064 Vance Jackson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1064 Vance Jackson Rd, San Antonio, TX
78201, United States

Hours

Reviews

2.8
227 reviews
5 stars
83
4 stars
15
3 stars
7
2 stars
9
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about missed deliveries, lost packages, and incorrect mail delivery highlight significant operational problems.

Staff Performance

Staff performance varies greatly, with some employees receiving high praise for their efficiency and others criticized for poor service and lack of accountability.

Accessibility

Customers express frustration over limited access to PO boxes and inconvenient hours, impacting their ability to retrieve mail.

Overall Experience

Overall experiences range from excellent to terrible, indicating inconsistency in service quality at this location.
  • JL
    James Fish Lawson
    Nov 17, 2025
    1.0
    Service is good when you can actually get service at the pickup door. They purposely ignore buzzer and just leave you standing there with zero recognition, thanks USPS, no wonder people choose other options.
  • AC
    Alexandra Calve
    Sep 18, 2025
    5.0
    All of the postal workers here were so kind and helpful!! I love their positive attitude.
  • RT
    Richard Tienda
    Sep 8, 2025
    1.0
    i would like my. micro managment bubble back i made it on a flourescent bulb in here
  • MM
    Mike
    Sep 8, 2025
    1.0
    Postal services needs to start looking around while walking & just not coming around the corner....
  • IJ
    Immanuel Jackson
    Aug 14, 2025
    4.0
    I have to go to pick up my mail from the post office since I don’t have a mailbox for over 4 months now. Is so annoying but they are very friendly and helpful every time I go

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.