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Brand Certified

United States Postal Service

2.7
(124 reviews)

Business Details

1140 S Laredo St, San Antonio, TX
78204, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1140 S Laredo St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1140 S Laredo St, San Antonio, TX
78204, United States

Hours

Reviews

2.7
124 reviews
5 stars
42
4 stars
9
3 stars
7
2 stars
4
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Delivery Issues

Numerous complaints about mail and packages being delivered incorrectly or not at all, leading to frustration among customers.

Efficiency

Customers reported long wait times and understaffing, particularly during peak hours, affecting overall service speed.

Passport Services

Many customers expressed dissatisfaction with the passport application process, citing cancellations and misinformation.
  • CA
    Christina Asevedo
    1 day ago
    5.0
    Great fast service
  • WC
    W C
    Feb 1, 2026
    1.0
    My package was left at a neighbor's house destroyed. The same day I went to ask about it the clerk lied and said the mail carrier had it. It was delivered 3 days prior. They did it on purpose not to scan it as delivered. I don't trust this location
  • GJ
    Gina Jiménez
    Oct 29, 2025
    5.0
    I don’t understand all the bad reviews. They were super nice to me today
  • MS
    Misbah safi
    Oct 3, 2025
    1.0
    The only staff member who was helpful was Andrew Guy. He handled the problem quickly and respectfully while helping with my sibling’s passport application. Unfortunately, my experience with the other staff was negative, as their behavior came across as unprofessional and discriminatory.
  • MC
    Mirriam Chikapa
    Sep 27, 2025
    5.0
    Great customer service, was in and out in 5mins.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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