United States Postal Service

3.4
618 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10410 Perrin Beitel Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10410 Perrin Beitel Rd, San Antonio, TX
78284, United States

Hours

Reviews

3.4
618 reviews
5 stars
295
4 stars
86
3 stars
22
2 stars
21
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; some customers report friendly and helpful service, while others describe rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about delayed or lost packages, with many customers expressing frustration over the reliability of delivery services.

Passport Services

Customers frequently report long wait times and confusion regarding passport appointment policies, leading to dissatisfaction with the process.

Facility Conditions

Several reviews mention inadequate facilities, including lack of restrooms and poorly stocked self-service kiosks.

Overall Experience

While some customers have positive experiences, many express frustration with the overall service quality and efficiency at this location.
  • IM
    Isaiah M
    Nov 9, 2025
    1.0
    Y’all state you couldn’t access delivery location even though it’s sunny out and my address isn’t gated. My address is also clearly marked on balcony. Poor excuse to not deliver my package, it appears the delivery driver wanted to skip out on a few things.
  • JE
    Jane Evans
    Nov 5, 2025
    5.0
    Made sure my package, registered and insured was taken care of.
  • JC
    Jeaninne Castruita
    Oct 15, 2025
    1.0
    Nothing supports for us to communicate via email, X, and it’s too hard to get someone on the phone. We have theft happening so often - we are not an insecure residential area - we believe it’s an inside job!
  • GL
    Genesis Lozano
    Oct 3, 2025
    5.0
    Although it says temporary closed it is open staff was Incredibly kind Antonio assisted me and he was very patient helpfull and respectful
  • SS
    Summer Sosa
    Sep 20, 2025
    5.0
    Each time I've used this post office, the counter employees were very polite, friendly and personable, and helpful to my postal needs.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.