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Brand Certified

United States Postal Service

2.8
(253 reviews)

Business Details

10250 John Saunders Rd, San Antonio, TX
78246, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10250 John Saunders Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10250 John Saunders Rd, San Antonio, TX
78246, United States

Hours

Reviews

2.8
253 reviews
5 stars
98
4 stars
10
3 stars
8
2 stars
17
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and unprofessional.

Efficiency

Customers noted slow service and inefficiencies, particularly during busy hours, leading to long wait times.

Staff Attitude

Several reviews highlighted negative attitudes from staff, with instances of rudeness and hostility towards customers.

Operational Hours

The extended hours of operation, including late nights and weekends, were praised by many customers as a major convenience.

Package Handling

There are multiple complaints regarding mishandling of packages, including lost items and rough treatment during processing.
  • RG
    Ruben Garcia
    3 days ago
    3.0
    Went to the post office on a Friday night and they were already closed at 9:30. Hours on the door say they close at 10:00 on Fridays so not sure that's accurate anymore.
  • KD
    Kyle Dolan
    Feb 24, 2026
    5.0
    The two employees at the counter were very helpful and patient. They assisted me choosing the correct box and packaging for my parcel while maintaining a friendly attitude. Thanks!
  • NV
    Natalie Villarreal
    Feb 8, 2026
    1.0
    If I could give this a negative star I would. Woman with the curly black hair and black frame glasses working today 2/8/2026 was INCREDIBLY RUDE AND UNPROFESSIONAL. I’m not sure if she’s upset bc she’s working on a Sunday but her attitude was insufferable, unpleasant and completely unprofessional. She probably needs a new job if she does not enjoy what she does.
  • RV
    ROBERTO VASQUEZ
    Feb 3, 2026
    5.0
    Open until 10pm even on Sundays
  • J
    jvrnell *
    Jan 31, 2026
    1.0
    That black toned lady with very short hair needs to be fired eventually. At this point this woman selfie has been posted on this location reviews. She is just too comfortable to think she can treat any customer how she wants instead addressing her issues in a proper manner. That is insanely to know how she is still working here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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