United States Postal Service

2.1
375 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7411 Barlite Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7411 Barlite Blvd, San Antonio, TX
78224, United States

Hours

Reviews

2.1
375 reviews
5 stars
86
4 stars
15
3 stars
7
2 stars
13
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of accountability.

Mail Delivery Issues

Frequent complaints about lost, stolen, or misdelivered mail and packages, leading to frustration among customers.

Long Wait Times

Customers consistently noted long lines and slow service, often with insufficient staff to handle the volume of customers.

Passport Services

Numerous reviews highlighted disorganization and poor service regarding passport appointments, with many customers experiencing significant delays and issues.

Inadequate Staffing

Several reviews indicated a need for more employees to manage customer flow effectively, as many customers faced long wait times due to understaffing.
  • RJ
    ruben j
    Nov 11, 2025
    1.0
    They always lose packages. I live in an apartment and I’ve lost count as to how many times I’ve had to ask someone to send something again cause it wasn’t delivered even though it says it was. Another one was lost today and now I have to hope the merchant will refund or just eat it and lose money again. The carrier never knows anything they act oblivious and everyone passes the blame to the next person. You can’t call cause no one answers and the line will eventually just hang up on you saying it’s too busy try again later. Awful service and it sucks cause I dont have a choice. I have NEVER had a good experience with this post office or anyone who works here.
  • EJ
    Espi-J Jeqt
    Nov 3, 2025
    5.0
    Fast and Amazing customer service ! I’ve been to others and they are rude or not helpful .
  • WW
    walkinart
    Nov 3, 2025
    1.0
    This location is awful. The staff is rude and lack basic customer service skills, barely a hello, or a greeting, just bad attitudes. Mail is often stolen and/or mishandled. Complaints yield no resolution. I will no longer do business at this location and will only do business with USPS when required, when there is no other option. People work too hard for their money to be disrespected while handing it over to nasty employees. You're driving business away from your organization with the lack of care you exhibit. May you reap the nastiness you sow.
  • PF
    Pedro “The painter” Flores
    Oct 31, 2025
    1.0
    Numerous of times this post office has tampered with my mail, withheld it, and when I complained, they why care. And when speaking to the supervisor, he was very rude and condescending.
  • OJ
    Oskar Jordan
    Oct 17, 2025
    1.0
    Very bad service jessica was helping with pasaport services and I was in line for 10min look at my documents and then ask if I had an appointment and told me I can't help you very bad service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.