United States Postal Service

2.2
404 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6825 Huebner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6825 Huebner Rd, San Antonio, TX
78238, United States

Hours

Reviews

2.2
404 reviews
5 stars
112
4 stars
10
3 stars
7
2 stars
12
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Efficiency

Many customers experienced long wait times and issues with package delivery, including lost or misdelivered items.

Passport Services

Several reviews highlighted positive experiences with passport processing, noting staff members who were knowledgeable and efficient.

Communication Issues

Customers frequently reported difficulties in reaching the post office by phone and receiving timely updates on their mail.

Inconsistency

The quality of service varied significantly, with some customers having excellent experiences while others faced numerous problems.
  • MR
    Meagan Rodriguez
    Nov 18, 2025
    5.0
    Favorite one
  • EL
    Eduardo L
    Nov 7, 2025
    5.0
    Much appreciated Billy. Professional. Knowledgeable and courteous. Helped me with everything I needed to know. Definitely my go to office for any future needs.
  • DF
    Diego Fenoy
    Nov 5, 2025
    5.0
    All my 5 star go straight to billy, his staff is great too, but he is always doing his best and he’s always very helpful! Easy to notice
  • AW
    Abbey Wood
    Oct 24, 2025
    5.0
    Thank you, Michael, for always taking great care of us! Efficient, informative, and kind.
  • ND
    Nathaniel Dowell
    Oct 10, 2025
    5.0
    I normally wouldn't review a post office, but I don't understand the terrible reviews. Every time I come in, they are friendly and professional. I've used this post office for years, and I've never had an issue with anyone at the front counter. My worst experience has been an occasional long line

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.