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Brand Certified

United States Postal Service

2.3
(418 reviews)

Business Details

6825 Huebner Rd, San Antonio, TX
78238, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6825 Huebner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6825 Huebner Rd, San Antonio, TX
78238, United States

Hours

Reviews

2.3
418 reviews
5 stars
119
4 stars
10
3 stars
7
2 stars
12
1 star
270

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted instances of rude and unprofessional behavior from certain employees.

Efficiency

Customers appreciated the quick service during busy times, though some reported long wait times and inefficiencies in handling packages.

Package Issues

Numerous complaints were made about lost or misdelivered packages, with some customers expressing concerns about potential theft.

Passport Services

The passport application process received positive feedback, with several customers noting exceptional service from staff members.

Communication Problems

Many customers experienced difficulties in reaching the post office by phone and reported inadequate responses to their inquiries.
  • AA
    Asoo N Alkin
    1 day ago
    1.0
    This was one of the worst customer service experiences I’ve had. The window service was closed during posted business hours, and no one was available to assist customers. There was no explanation or alternative provided. Very disappointing.
  • OG
    Oleg Goyenko
    3 days ago
    1.0
    Do not trust the USPS with your packages. You might as well kiss it goodbye.
  • RR
    Reinier Rosales
    6 days ago
    1.0
    Besides losing your shipments, they don't take responsibility. 👎👎👎👎👎👎👎👎
  • MD
    Minh Tuan Do
    Feb 20, 2026
    1.0
    They made the shipping the hardest possible. Every single one of them tries really hard to not let my dad return the package. They don’t print the prepaid label for him with absurd reasons (qr code too small, etc.)
  • EG
    enrique gross
    Feb 5, 2026
    1.0
    Worst post office of the bunch People behind the counter hate their jobs and it’s apparent

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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