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Visit your local Post Office™ at 9211 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
In a span of 22 years, of all the various Post Office locations I’ve been to in San Antonio, this one on Broadway 78209 stands out in customer service. Even when the customer line gets long the clerks, to be specific David and Marco, who I personally find excel in their service, are professional, efficient, always very polite and kind (a rare service quality to be found at the USPS customer locations), giving each customer -regardless of their ethnicity and/or language barrier- a respectful and professional assistance and treatment. Unquestionably my favorite location in this city.
NO
Nancy Ortiz
Aug 16, 2023
1.0
The employees at this post office never answer their phone. It just rings & rings forever. I've called them on different days and still no answer. I hope their manager sees this review so he can ensure that their employees are doing their job. What's the point in having a phone if no one is going to answer it?
LG
Lori Guardado
Sep 10, 2022
5.0
I have never had any bad experiences at this location. Everyone if friendly. It's the customers that make you wait , and that gets frustrating
CF
Corey Flores
Dec 8, 2018
1.0
Horrible customer service, lost my package. Redirected me to another location. I went there and the main post office told me they are wrong and gave me transcripts of my package being there. They were to lazy to look and call for a supervisor. Didnt want to track my package or go further. Supervisor at perrin beitel apologized on behalf of the 2 broadway clerks at the front. Older lady and tall guy with glasses.
JC
John Colucci
Feb 4, 2015
5.0
This is by far the best post office I have been to in San Antonio due to the customer service and short waiting time. I would rate every other post office experience I have ever had as a 0 star review. This was the first time I have been to this location; there was only 1 person in line when I arrived and he was finished in less than 2 minutes. The USPS clerk was quick, knowledgeable, and very customer-oriented. I believe Ragy was his name; BEST post office clerk on the planet I think.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 9211 Broadway?
You can send mail and ship packages, purchase money orders, get Post Office™ boxes, apply for passports, buy gift cards, and more.
Does this Post Office accept first-time passport applications and take passport photos?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Is an appointment required for passport services at this Post Office?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 9211 Broadway?
Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sunday.
Can I get a PO Box at this location, and how do I apply?
Yes, you can apply for a PO Box online or in person at this Post Office with two valid IDs. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but hours may vary, so check with your local Post Office for specific times.
What nearby postal services are available around the United States Postal Service on Broadway?
Nearby postal services include the United States Postal Service, US Post Office, and Post Office North Broadway for additional mailing and shipping needs.
What dining options are available near the United States Postal Service on 9211 Broadway?
You can visit nearby restaurants like Agave Grill, Texas Poke Hunters, and Cherry's Costumes Galore for Tex-Mex and other dining experiences before or after your visit.
Are there professional services near the USPS at 9211 Broadway that I can visit?
Yes, nearby professional services include VictRi Consultants LLC for bookkeeping, Creative Business Solutions for financial services, and Aspell Services for event planning.
How can I make an appointment or schedule passport services at this Post Office?
Use the online scheduler available at https://tools.usps.com/rcas.htm to book your passport service appointment.