Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5510 SW Loop 410 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
247 reviews
5 stars
74
4 stars
13
3 stars
7
2 stars
11
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and unprofessional during interactions.
Appointment Issues
Many customers reported frequent cancellations and rescheduling of passport appointments without prior notice, leading to frustration.
Mail Delivery Problems
There are consistent complaints about lost or misdelivered mail, with customers expressing dissatisfaction with the reliability of mail carriers.
Staffing Concerns
Customers noted that the location often lacks sufficient staff, resulting in long wait times and inadequate service.
Mixed Employee Experiences
While some employees received praise for their helpfulness, others were criticized for their negative attitudes and lack of professionalism.
- HEH. EDec 29, 20251.0Horrible experience to get a passport done with this location, never let you speak, never help you .they will cancel your appointment for any reason and ask you to reschedule, they don't care about me and my husband taking time off from our work to make a passport for our little one. I hope their boss read my review to give them more training in customer service 😕😏.
- ACamalia carrejoDec 23, 20255.0The service is great and always professional here. The two employees i come across each time.
- TFTucker FrazierNov 20, 20251.0Absolutely horrible experience! We tried numerous times to try and pick up our commercial mailbox key and were denied even though we had several forms of documentation showing we were the new tenants. The employees there seemed like they were trying to do everything in their power NOT to provide our key. The worst part was the manager Taylor who was incapable of giving us any kind of direction or list of official documents required in order to pick up the mailbox key. It finally took a call from the President of our company to convince Taylor we indeed were the occupants of the address. Very unpleasant experience and would avoid at all costs unless you enjoy dealing with incompetence, of which Taylor reigns supreme. To make matters worse, they admitted that "they don't answer the phone there" and there aren't any email addresses listed so there is virtually no way to speak to an actual human being besides in person.
- LLLYCOct 18, 20251.0OMG!!! This is unacceptable! Letter clearly says Do Not Bend!!! My college transcripts and diploma are ruined!
- YLYadira LopezSep 29, 20251.0This office keeps holding my mail because supposably cars are blocking my mail box is not true ,I fixed the issue and have already spoke with supervisor yet my mail is still on hold. Also let me get this straight delievery person cant get off not even when i have to sign for important documents so they get sent back to sender that is not right. Do your job and get off and knock when needed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 5510 SW Loop 410?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I get a passport application and photo services at this Post Office?
Yes, first-time passport applications and passport photo services are offered here. You need to complete and print your passport application form before applying, and appointments are recommended for photo services.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 5510 SW Loop 410?
Monday to Friday, it is open from 8:30 AM to 5:00 PM, and Saturday from 8:30 AM to 1:00 PM. It is closed on Sundays.
Can I rent a PO Box at this Post Office, and how do I do it?
Yes, you can rent a PO Box by applying online or in person. You will need two valid forms of ID and the completed application. Start online at https://www.usps.com/manage/po-boxes.htm.
How can I check the availability and pricing for PO Boxes at this location?
You can check availability and pricing for PO Boxes online at https://www.usps.com/manage/po-boxes.htm by entering your ZIP Code.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. It is best to check with this specific Post Office for exact lobby hours.
What nearby places can I visit after my trip to the Post Office?
Nearby you can visit dining options like Sir Tako, Dutch Bros Coffee, Sip's Daiquiris and More, Bangkok Kitchen, and the Tacos El Chilango food truck for a variety of meals and refreshments.
Are there nearby services available if I need automotive assistance after visiting the Post Office?
Yes, Discount Tire is nearby and offers tire sales and automotive repair services if needed.
Where can I find nearby health and wellness services around the Post Office?
Nearby, you can find Gold's Gym for fitness, Avion Dental for dental care, Valley Hi Optical for eyewear, and Best Cuts Family Hair Salon for grooming services.