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Visit your local Post Office™ at 5837 De Zavala Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, particularly regarding passport services and general inquiries.
Service Efficiency
Long wait times and inefficiencies were frequently mentioned, with customers expressing frustration over slow service and disorganization.
Package Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers feeling their mail was not handled properly.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, overall sentiment leaned towards dissatisfaction with the service quality.
FG
Fernanda Gomes
3 days ago
5.0
NO PASSPORTS ON SATURDAYs!!!!! We went today and they have notices there saying that. If you need a Saturday walk in go to the 702 RICHLAND HILLS DR, SAN ANTONIO, TX 78245-9998 location.
FM
Fernando Martinez
Jan 3, 2026
1.0
This is an absolute garbage mail carrier, in terms of actually getting your mail, filing insurance claims against lost packages. Will 100% waste your time.
GG
Gamaniel Galindo
Dec 28, 2025
1.0
The customer service here is horrible and disgusting they individual was like just oay for postage at the machine I told them I didn't want buy more than 1 stamp ridiculous I just wanted stamp and they refused
CE
Clayton Evans
Dec 22, 2025
1.0
Place suck , machines down etc I see why The current government want to privatize the mail etc it's BS 💯
RM
Ryan M
Dec 13, 2025
1.0
I love how the worthless postal service closes at noon on a Saturday during the holidays. Absolutely absurd.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5837 De Zavala Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 5837 De Zavala Rd?
The location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person at this location.
Are the PO Boxes accessible after normal lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so you should check with your local Post Office.
Where is the United States Postal Service at 5837 De Zavala Rd located?
It is located in San Antonio, Texas, with the postal code 78249, in the USA.
What nearby dining options are available if I want to eat before or after visiting the Post Office?
Nearby dining options include Taste of India, Rome's Pizza, Charleys Cheesesteaks and Wings, Brevity Coffee, Taste of Malabar, and Buffalo Wild Wings.
What transit or service locations are close to the Post Office that might help with package sending or receiving?
Nearby service locations include USPS Collection Point for food delivery and storage, and Hertz car rental which may assist with transport needs.
Are there any entertainment options near the United States Postal Service at 5837 De Zavala Rd?
Yes, Paladium Movie Theatre 17 is a nearby cinema where you can enjoy movies before or after your visit to the Post Office.