Brand Certified
United States Postal Service
2.6(303 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4835 Medical Dr, San Antonio, TX
78229, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4835 Medical Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
303 reviews
5 stars
104
4 stars
12
3 stars
8
2 stars
12
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of assistance.
Service Efficiency
Customers reported long wait times and inadequate staffing, leading to frustration during visits.
Passport Services
Many customers had negative experiences with passport services, citing unhelpful staff and issues with appointment management.
Lost Mail Issues
Several reviews mentioned problems with lost or stolen mail, indicating a lack of reliability in mail handling.
Mixed Experiences
While many reviews were negative, a few customers did report positive interactions with specific staff members.
- DHDeborah Holstein1 day ago1.0This used to be the better of the USPS but today with the staff there, Trump shoudl just close this USPS down since employees do not want to work. Never had an issue with getting a passport from here but the male cutomer service and the rest of theteam at 11:46am 3-2-26 dont offer customer service as they had in the past. Look if you guys dont want to be helpful then just find another job. Just witness people being sent out right and left and no service. I am glad I use clik n ship so I dont have to deal with people who do not want to be in customer service.
- ASAyyaz Salarzai5 days ago1.0I had a very terrible experience with a clerk name iris, she even call herself a manager, she got some attitude.A horrible person shouldn’t be there. There is no negative stars to Rate her service otherwise I would do that.
- JBJana BomersbachJan 29, 20263.0Service was quick however the employee was rude and as I went to rate her on the screen she reached over and gave herself a green smiley face before I could even have a chance to reach up & tap it myself. Poor service but I hope that other employees are better
- MMMykul Mrtnz (MyKuL)Jan 21, 20261.0I had my mail put on hold until the lock on my mail box was fixed. I was expecting a credit card and even used the app to track it. The app shows a photo of the actual letter that was supposed be delivered on Sat 17, 2025. MLK day was Monday, so I had to pick it up on Tuesday. But guess what, no credit card. Someone basically stole my mail. And this isn’t the first time this has happened. Birthday cards unexpectedly get lost and forever never receiving mail with weight to them. Amazon envelopes are also available torn open. Someone needs to investigate the sticky fingers they have working at that specific location.
- BBBryanJan 20, 20261.0This USPS location was an absolute disappointment and a complete waste of space. The staff was not helpful at all and seemed genuinely uninterested in assisting customers, making the entire visit frustrating and miserable from start to finish. Instead of providing even basic guidance, I was met with poor attitudes and zero customer service. To make matters worse, for a public service location in a diverse community, the lack of bilingual-speaking workers is unacceptable and creates unnecessary barriers for customers who need assistance. Overall, it was a horrible experience, and I would strongly recommend avoiding this location if possible.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4835 Medical Dr?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most Passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 8:00 AM to 5:30 PM, and on Saturday from 8:00 AM to 1:00 PM. It is closed on Sunday.
How can I reserve a PO Box at this location?
You can search for and reserve a PO Box online, then complete your setup in person at the Post Office by bringing two valid IDs.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this Post Office for specifics.
What is the fee for passport photos at this Post Office?
The current passport photo fee is $15.
Is there a pharmacy near the Post Office where I can fill prescriptions?
Yes, CVS Pharmacy is nearby and offers pharmacy services and retail shopping, convenient for your health and medication needs.
Where can I get a coffee before or after visiting the Post Office?
You can visit Starbucks or Starbucks Audie Murphy Hospital nearby for coffee and light refreshments.
Are there financial services close to the Post Office for banking or money transfers?
Yes, USAA Bank and Western Union are nearby for your banking and money transfer needs.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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