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Visit your local Post Office™ at 4835 Medical Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the treatment they received.
Service Efficiency
Customers reported long wait times and inadequate staffing, leading to frustration during visits.
Passport Services
Many reviews specifically criticized the passport application process, citing unprofessional behavior and lack of assistance from staff.
Cleanliness and Organization
Several customers noted issues with the cleanliness and organization of the post office, contributing to a negative experience.
Mixed Experiences
While many reviews were negative, a few customers did report positive interactions with specific staff members.
GC
Gabriel Castaneda
2 days ago
3.0
Just like any other post office
KK
Kristen
Dec 27, 2025
5.0
This location of the United States Postal Service is absolutely fantastic!! :-) The staff are always very kind & helpful when I visit, and the space is very clean + well-kept. The wait is never particularly long, and they have great parking outside the store. Another huge bonus is that they are open on Saturday mornings, which is awesome! It makes things so much easier to have the option to drop items off for shipping on weekends. Thanks so much, USPS!!
GB
Green Burg
Dec 16, 2025
1.0
USPS 3 day primary flat rate package was paid in full and sent from at Daytona Beach. USPS in San Antonio did not delivered and/or left any notifications at the door?!
After 7 Days.. I'm calling requesting explanation for none delivery ..and I'm told.. there is additional charge for this package because was mislabeled in Daytona Office?!
I asked..why there was no notification at the door about it?
"I don't know, I have to ask mailmen"... she answered?!
Merry Christmas!
EL
Elisa Liu
Dec 8, 2025
1.0
The person who helped me provided terrible service; she was rude, unable to assist me, and refused to deliver the package even though it was addressed to me. I used my sister's address because I wanted a gift for my mother, but she said she had to verify the address. My brother-in-law went to show them the contract with the correct address, but they still refused to deliver the package. The service was awful; I expected friendly and professional service, but the woman in charge of deliveries treated us differently simply because we spoke Spanish.
DB
Demitra Borrero
Dec 8, 2025
1.0
I had one of the most terrible experiences I’ve ever had at a public service office. Multiple women who work there, one is Danielle, I believe, are all the rudest public servants I have ever met. I worked in libraries for 14 years and I cannot imagine speaking to the public the way they did. I know the quality of the postal service has gone down in the last decade but I did not expect all customer service principles to get thrown out the window. Truly a terrible experience. I will only be going back to fill out a formal survey on my next transaction. I hear the people at the Huebner office are much more knowledgeable and helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4835 Medical Dr?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most Passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 8:00 AM to 5:30 PM, and on Saturday from 8:00 AM to 1:00 PM. It is closed on Sunday.
How can I reserve a PO Box at this location?
You can search for and reserve a PO Box online, then complete your setup in person at the Post Office by bringing two valid IDs.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this Post Office for specifics.
What is the fee for passport photos at this Post Office?
The current passport photo fee is $15.
Is there a pharmacy near the Post Office where I can fill prescriptions?
Yes, CVS Pharmacy is nearby and offers pharmacy services and retail shopping, convenient for your health and medication needs.
Where can I get a coffee before or after visiting the Post Office?
You can visit Starbucks or Starbucks Audie Murphy Hospital nearby for coffee and light refreshments.
Are there financial services close to the Post Office for banking or money transfers?
Yes, USAA Bank and Western Union are nearby for your banking and money transfer needs.